I beg your pardon, M'Lady, for keeping you waiting. You can use this phrase to show that their wait is over or that they might have to wait a little more. (Phone representative), "I'm so sorry for the wait" keeping you waiting. The consent submitted will only be used for data processing originating from this website. "Sorry to have kept you waiting" vs. "sorry for having kept you waiting" Most people will apologize and offer an excuse. However, the tense is different. Create a free InHerSight account to get unlimited access to top companies lists, anonymous employer reviews, articles, career advice, daily job matches, and our growing community of professional women. Thank you for your patience. For instance, a receptionist on the phone apologizes that you will have to continue waiting for another 10 minutes. Again, were very sorry that it took so long for us to get to the bottom of this. + Read the full interview, I love that TextRanch editors are real people who revise the text and provide feedback it makes it so personal. I'm sorry to have kept you waiting for so long. The phrase "we do not mean to be burdensome" is very close to the "sorry to bug you" phrase, yet has more of a formal feel. I would like to use examples of the two sentences above in an email directed to an organization, but I would like to avoid using "you" or "bug", if possible. English - England. Im so sorry its taken me so long to reply to your email. b.My apologies for the delay and any inconvenience coursed. Input your text below. Is there a generic term for these trajectories? I will continue the drafted email down below. The consent submitted will only be used for data processing originating from this website. He has six years of experience in professional communication with clients, executives, and colleagues. What's the cheapest way to buy out a sibling's share of our parents house if I have no cash and want to pay less than the appraised value? Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. A customer is someone buying your goods. As soon as I saw the news I was thrilled for youcongratulations! We do not mean to be burdensome, but we still have not received a response about X . You may substitute "annoying", "bothersome", "aggravating", or "irritating" for "burdensome" for similar results. Sorry To Keep You Waiting or Sorry for keeping you waiting? I originally thought this question might help people who really don't know any standard English alternatives for OP's ubiquitous slang use of "bug". I am sorry to have kept you waiting for so long. I. I question the goals of saying "sorry to bug you," are you paying for this service? "Pester" could work but it makes you seem even more like a pain in the ass. Dont worry; I found the solution to the problem.All the best,Nathan. deadline for delivery is [such and such]. Our mission is to help you choose the right phrase or word for your emails and texts. I really appreciate you being patient with me while I figured this out. Heres an example email for this case. If you want to use this structure, I'd say to just go for "have + (verb)" instead. Instead, we use hope to show that we intended to reply quicker than we actually did. My mail from [date/time] We are still having difficulty with X. Martin holds a Masters degree in Finance and International Business. "That's OK, I'm not in a rush." I wasnt sure how to go about finding the correct sources to give to you. Heres an email example for this scenario. I hope you didnt mind the wait. It's appropriate! We can use so sorry to replace my apologies, while late response replaces delayed response. Both are good choices when we are taking the blame for the time passing. Is there anything I can do to make it up to you now that everything is sorted? If you are unable to provide an answer at this time, please inform us as to when we can expect a response so that we can plan accordingly. I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. "I'm sorry to keep you waiting" - can mean (a) that the person will still have to wait a bit longer, English - Barbadian/British/educated in US universities blend. I suppose it's simply too many verbs (3) packed together around one object, which doesn't sound natural in this context. I hope you dont mind if you wait a little bit longer before I give you the final results. I'm arthur petrelli. Apology email to client. Better: I'm sorry for having kept you waiting for so long. Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. You can use it when messaging clients you have a good relationship with. I appreciate you sticking with us through these trying times. + Read the full interview, Zubair Alam Chowdhury, Technical Support Specialist, TextRanch has helped me to improve my written skills as well as to communicate more naturally, like a local English speaker. My apologies for keeping you waiting. Thanks @Wesley. Love the feedback from the editor. Usually customers appreciate it when they receive an apology. My apologies for the delayed response. Thank you for your patience, thank you for being patient, or any other similar way of speaking it. Perhaps the following example will help you understand it: Dear Aimee,Apologies for the delay, but we have finally found a resolution. Apologies for making you wait. Ping you. What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). patience(). Like some others above, you should not use this phrase when there is a specific deadline that youve missed. I love it! Don't even think of the faux apology, "I hope I didn't miss your reply, but". 2. ", Human understanding of the context. Sorry to keep you waiting, but [something] - is what you should use when you're telling somebody that they'll have to wait a bit longer. Thank you so much for your patience. It only takes a minute to sign up. I hope you werent kept waiting for too long. There are plenty of different ways we can say this in an email. Nov 18, 2017. Dear Tim, Sorry to have kept you waiting for longer than I intended. I'm sorry I kept you waiting (SO) long.|@alinabi 1 is grammatically wrong. Get perfection for short pieces of text in just a few minutes. I wasnt able to find out the information I wanted sooner than this. #1 Sorry to keep you waiting. It is a formal choice that shows you are appreciative of them. 1. Sorry to keep you waiting or Sorry FOR keep you waiting? You can use this phrase to show that their wait is over or that they might have to wait a little more. Im sorry this took so long. I know both are correct sentenses, but am not sure what difference there is between them. Use it like this: They kept me waiting for over an hour. Welcome to Grammarhow!We are on a mission to help you become better at English. All Rights Reserved. , When you want to apologize to a customer for having to wait for a long time, you can say: I had you in my mind while I was looking for the answers. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. I'm sorry for keeping you in suspense like this. I don't have the rep to downvote, but I would consider any use of "sorry" (or equivalent) followed by "but" (or equivalent) bad usage. "Sorry for the long wait." The only part that seems informal here to me is the word "bug", which I would instantly replace with "bother". Top Customer Service We are here to help. "Sorry that you had to wait so long." Youre in luck! I apologise about making you waiting. , 1. I apologise about making you waiting. Get it corrected in a few minutes by our editors. How To Apologize for the Delay Over Email Like a Pro 1. "I would have reacted similarly". 11 Other Ways to Say "Sorry to Keep You Waiting" 12 Other Ways to Say I Was Referred to You By, 14 Other Ways to Say I Am Praying for You, 9 Words for Someone Who Doesnt Care About Others Feelings, 10 Words for Saying One Thing and Doing Another. I had hoped to respond sooner, but I did not have access to my email account over the weekend! I didnt mean to make you wait is a conversational alternative to sorry to keep you waiting. It shows you take responsibility for making someone wait longer than you expected. I'm sorry having kept you waiting so long. It allows you to revisit something when you believe it's more appropriate after an email. As a non-native speaker, I always have second thoughts about my expressions. Can you still use Commanders Strike if the only attack available to forego is an attack against an ally? There are many ways to say this, but first always an apology! Sometimes, something gets in the way and prevents us from responding to an email in good time. Please click the link that we've sent to this address to post your question to our experts.Ok, I'll check my email. ), try not to fret. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? You can hint at the amount of time you've been waiting and provide genuinely helpful information by referring to an earlier correspondance: "This is in relations to [such and such]. Not so good. Saying making you wait also shows that you are taking responsibility for how long something took. Do forgive me for keeping you waiting, chaps. "Keep" is unnecessary here as it doesn't really add anything more. You will often see it in emails when someone doesnt get back to you right away. Sorry to have kept you waiting. Sorry to have kept you waiting. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Which one to choose? ", let me rephrase it: The structure "have + (verb)" works better than "have + (verb) (verb)ing", which sounds awkward. 2608 Erwin RoadSuite 148 #300Durham, NC 27705, InHerSight's 50 Best Companies to Work For, 6 Ways to Start an Email That Arent I Hope This Email Finds You Well, The Best Ways to End an Email, According to Data + Pros, Your Guide to a Professional Email Signature (with Examples), Psychological Safety at Work Is Essential: 7 Ways to Cultivate It, Respect in the Workplace: 5 Inclusion-Driven Tactics That Lay the Groundwork, Why That Feeling of Belonging in the Workplace Is So Important, Inside Look: How a Supportive Culture & Confidence Can Advance Your Career, Disability Awareness: 5 Tips for Making Your Management Style More Inclusive, Sunbelt Rentals First Employee Resource Group Connects & Inspires Women in Construction, 25 Companies That Offer Learning Opportunities to Help You Grow, Tips for Negotiating an Internal Promotion Salary: How to Get the Best Offer, 31 Companies That Offer Paid Parental Leave Policies. It took much longer than I initially realized for me to get this through the correct channels. So, you are in order if you say: Sorry To Keep You Waiting synonyms - 27 Words and Phrases for Sorry To Keep You Waiting. 10 Better Ways to Say "Sorry to Keep You Waiting" (Email) (2023) Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. And using a question gives the benefit of a doubt that the person is (probably) very busy, they need to prioritize, the request just got buried under other work, and they may not understand the urgency or the importance of the matter to you. I appreciate you sticking with us. Its polite in a business email to include this if youve made someone wait too long. Thank you again and please excuse my late reply. If something prevented us from emailing them earlier, or we had to check something before replying, we can use a phrase like this.� You might find some use out of the following examples with this one: Sorry for the late reply is not informal. w.onload = loader; Explain what happened simply. I didnt know where to get the information from, so I had to do a bit of searching. Sorry about the wait is a simpler alternative you can use. Why would you downvote though? Please excuse my delay and let me know if you have any further questions. We have remedied the situation and reimbursed you for your trouble. There were a few things that I needed to do first before sending you the files. If the fault clearly lies with the other party for failing to respond [adequately], I suggest not including an apology at all, since this may easily be taken as sarcastic. A quick apology does wonders. = I felt guilty throughout the whole time I was keeping you waiting. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. We could have intended to message them sooner, but something might have prevented us from doing so (or we might not have been ready to reply). Sorry to have kept you waiting for longer than I intended. Our goal is to create English lessons that are easy to understand for everyone. 10 Ways to Apologize in English with a Perfect American Accent, 2. These examples will show you how it works: Hey Russell,I didnt mean to make you wait for that long! I apologize for keeping you waiting, doctor. }; They're definitely both possible, and pretty interchangeable. , Today more than 1001 people got their English checked. Continue with Recommended Cookies. so sorry for keeping you waiting or so sorry for keep you waiting? "I'm really sorry for the delay madam," (1) I was sorry to keep you waiting. Again, sorry to keep you waiting. While you may have been ecstatic for them when you got the email, taking a long time to reply can make it seem like you dont really care about their accomplishment. It again allows us to take the blame for making them wait. Founded on the belief that data measurement leads to advancement, we manage the largest database of women-rated companies, and we use those insights to match our users to jobs and companies where they can achieve their goals. Sorry for having kept you waiting. "Sorry to keep you waiting" is a great phrase that works well in most formal emails. })(window, document); 2023 TextRanch, LLC. 'Do' is used so as to add stress to the following verb in a sentence. The Best Way to Apologize for Being Late - Lifehacker Furthermore, he has teaching experience from Aarhus University. I was trying my best to find out where to go to source these documents. Is there anything I can do to help you? Feel free to come to us if you have any issues with the product we delivered. For example. } (8 Better Alternatives), 7 Best Ways To Politely Ask Someone To Be Patient, 9 Other Ways to Say Im Good At on a Resume, 10 Polite Ways to Say No Visitors after Surgery, 11 Best Ways to Say Im Here for You to a Loved One, 10 Professional Ways to Say I Am Not Feeling Well, I was looking through my drafts and realized I did not send this. If you were the original sender, you likely know how long the recipient has been waiting. Either way, its wise to compliment their patience.. As you may already know, a "delay" is a late action so you're expressing your apologies for your late action by saying that. Can someone explain why this point is giving me 8.3V? It is best to use this phrase if you werent the original person to email the recipient. If you want to make an excuse, you can do so in the following ways: Sorry for making you wait on this reply is similar to thank you for your patience. We use it to acknowledge that somebody has waited a long time for our reply to come to them. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. English Lesson: "Sorry to keep you waiting." | PhraseMix.com Sorry to keep you waiting is correct. View your dashboard to see your daily job matches. It wasnt my intention to make you wait this long for an answer from me. Some phrases you can use to translate that empathy in an apology email: "I can see how important this is in your everyday routine". Saying making you wait also shows that you are taking responsibility for how long something took. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Im very sorry about the wait. Im so glad you decided to share the news with me, and I look forward to seeing what else youll be accomplishing in this new role! apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry Which was the first Sci-Fi story to predict obnoxious "robo calls"? Inconvenience caused (), It may not be your fault, but to take personal responsibility for a situation seems much friedler and more personal than if you use 'We'. There were a few things that I needed to do first before sending you the files. Down-voting should be reserved for incorrect answers or to answers that don't address the question - not simply ones we don't like. This article will explore some better synonyms in formal emails. ", Thank you TextRanch. so sorry for keeping you waiting vs so sorry for keep you waiting It works because it shows that there was always an intention to reply to them, but you made a mistake and did not actually send the email. 'wait' A 'wait' 'a period of waiting'. However, it depends, and I recognize that this viewpoint avoids the literal question of what to replace those two words with. ", I love being able to see the tracking of the changes! sorry for keeping you waiting. (Video) DON'T SAY "SORRY!" They tolerated or were inconvenienced by your actions and chose to stick it out for you. i thank you for your understanding. tar command with and without --absolute-names option. Lets say a friend or colleague emailed you asking for your assistance or participation in something, whether joining an escape room team or a workplace committee. You may use it when emailing clients. I meant to respond right away and only just realized I never replied. Say "I'm sorry.". Weve explained more about the best formal and informal options to help. VASPKIT and SeeK-path recommend different paths. Sorry for keeping you waiting implies you have found what they were looking for and no longer need to make them wait. 1. Sorry for keeping you waiting. 1 into/check/verify". , [](https://eikaiwa.dmm.com/uknow/questions/50289/) b.My apologies for the delay and any inconvenience coursed. Again, you should use this when you know you are to blame for the delay in the response. Welcome to Grammarhow!We are on a mission to help you become better at English. What are the differences between "sorry to keep you waiting" and "sorry I hope you werent waiting for too long on my reply. I hope you appreciate the attached file finally being ready for you. And you yourselves are not angels, and therefore you are also to blame for what happened. . I want you to know that you will be the first to hear about it when I get an answer. sorry i kept you waiting. Apologies for the Delay! 5 Templates for When Your Email Is Late Sorry for keeping you waiting for so long. Oh, Im so sorry! I had you in my mind while I was looking for the answers. Apologies for the delay and sorry to keep you waiting are both effective. Not everyone will believe that this excuse is true, but you can use it when there isnt time pressure based on the reply youve sent. This is most likely how I would write it, an apology seems to be an admission that you feel "bad" for asking and can sound "whiny", while a thank you gives the idea that you feel "good" about their previous help and appreciate it. My apologies ( and the result is so good!! But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. Probably not. Despite your best intentions to answer promptly, youve put it off and now dont know what to say. If you could just bear with me for another. It's important to be honest about what caused the delay in the first place. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. 5. ", Human who is reviewing my question not automated machine. We allows you to show that the business is sorry, but its less personal. In the first apology, I use the adverb 'sincerely' to mean 'honestly and without pretending or lying', and I also use the word 'wait' in its noun form. You need to add a payment method to get our special promo , Enter your email below to get instant access to the first Chapter of our Ebook, We're so happy that you liked your revision! Use the phrase "I'm sorry." or "I apologize." without any spin or deflection of blame. So, you might apologize on behalf of a business. You may never know how your career can pivot to a different direction, Foster inclusivity, awareness, and safety for your employees, How it got started, from a team of women who fostered its global growth, Mentorships, internal development programs, conference reimbursement, and more, A salary range already existsyou just have to talk to the right person, Companies where you can rest, recover, and bond with your child. This article will highlight the following to help you:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-box-3','ezslot_1',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); The preferred version is thank you for your patience. This phrase works well because it takes sorry away, which can sometimes have negative connotations. They have not responded, or have done so in an incomplete/inadequate way. 2. But the person who's been . I'm sorry to have kept you waiting. ${ company.score } stars What Do You Call Someone Who Has the Same Birthday as You? Do let me know if you have any questions or require anything further to move forward. I appreciate your patience here. Firstly, of course, I would like to apologize for keeping you waiting so long. Saying this is to acknowledge that that person has been waiting for you to keep up or reach them. Say "Thank You for Your Patience" Instead of Saying Sorry - Fight Hatred Connect and share knowledge within a single location that is structured and easy to search. estimated time: 30 minutes,directly in your inbox. "I apologize for the wait, could I have your credit card number please?" 10 Other Ways to Say "Circle Back" in Email - grammarhow.com Can you come along on Friday to discuss matters?Yours,Derek. I don't think any of these situations call for an apology, and inserting a "fake apology" (anything fitting the pattern of "I'm sorrybut") serves no purpose and is at best patronizing. And if you're apologising for previous action/to imply the wait is over, then to use "sorry for keeping you waiting". Sorry to keep you waiting ? You can switch between them in formal contexts to keep your writing interesting. Thank you for your patience is a great way to apologize for making somebody wait for you to reply. This textRanch for quick revision is a 10/10 for me. Be the first to rate this company I apologize for keeping you waiting. sorry to keep/ to have kept you waiting - UsingEnglish.com ESL Forum 1. Using didnt here implies that the wait is over. Lastly, you may also start by apologizing and say 'apologies' for the long wait and then proceed to thank the customer for his/her 'patience' a noun which means 'the capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious'. ", Thank you so much! Explain you're busy Show you care Delivering bad news Apologize in advance Don't apologize "Apologies for the Late Reply; I've Been Busy With X" I appreciate you sticking with us. I tried to speed things up as quickly as I could for your sake. But, it happens. Sorry for have kept you waiting. keep (someone) waiting To "keep someone waiting" means to make them wait for a while. Attached please find my response and all applicable details. Fresh content for your texts, so you can be more professional. Sorry to keep you waiting for so long. Thank you for thinking of me for the opportunity, but unfortunately I wont be able to participate this time around. However, its wise to start an email with apologies for the delay because its polite and apologetic. 3 is grammatically correct. Hopefully, youll find this email to. + Read the full interview, I started to use TextRanch when I began to learn English. It turns out that theres a lot more to the process than I had originally bargained for. I hope you werent kept waiting too long. Its a great choice because of how conversational and friendly it sounds. Whatever you write use your own words and it must feel sincere. I hope youll be able to look past this when we continue moving forward with our business. Polite, clear, to the point! Apologies for only just getting back to you. "I can understand why you're feeling this . "Sorry for the wait, right this way please" Its not as effective as sorry to keep you waiting. So, stick to informal contexts when using this phrase. Share Improve this answer Follow Greet the receiver personally Start the conversation by addressing the recipient by their name. Nice-comment + not-so-nice-comment.) Im so sorry for the late response. Sorry to keep you waiting is a great phrase that works well in most formal emails. I hope it won't take a long time. (waitress at a restaurant) Sorry for having kept you waiting. I appreciate your patience with this problem. If the email has been passed to you, but someone else originally dealt with it, you might not have a clear understanding of how long the recipient was waiting. You may know right away you dont want to do it, and its easy to put off responding for fear of how theyll react. Then, youll have some synonyms ready to go whenever you want to replace sorry to keep you waiting.. Either way, its wise to compliment their patience..
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