Well done, I'm happy that its working for you now. Lets see how to make this happen. The information you need is in step 3 here, I have face the same problem before, after i configure the PCoIP security gateway URL in VMware view management console to, http://communities.vmware.com/docs/DOC-14974. The connection the the remote computer ended. Besides, we also provide you with another option, which is using the third-party remote desktop software AnyViewer. > Display driver (on VDI) is not responding. I am also having similar kind of issue. vmware-horizon-viewclient-<nnn>.txt 2023-02-27T21:08:35.369-08:00 WARN (01) [libsdk] : RMKSWindow::OnConnectionStateChanged:2352: Blast_Connect_Failure_Alert: (22FA0205140) disconnected with VDPCONNECT_REJECTED error: 'VDPCONNECT_REJECTED: The connection to the . Vmware horizon client unable to connect to desktop. . The : my vmware view installed on VPS ( remote location ) and i am connecting to Connection server throug Firewall which redirect 443 to my internal connection server ( 10.10.10.155) , don't install Security server). Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. With another user it was fixed by updating his Horizon client to the latest version. Fixed: The Connection to the Remote Computer Ended Windows 10 I am talking about VM Horizon client 4.10 version. Reddit - Dive into anything Pretty random solutions but the initial issue for all was the same, the events showing the user was connected then within a minutes or so disconnected, expired like you see. VMware Horizon Client Error Couldn't Connect to Server If the agent is unreachable, the client will never be able to connect. Connecting to the Web portal works fine. I recommend posting your question on VMware forums. Select a Connection Server, then click Edit and check the box that says . https://communities.vmware.com/t5/VMware-Horizon-Discussions/bd-p/3010, More info about Internet Explorer and Microsoft Edge, http://schemas.microsoft.com/win/2004/08/events/event">. Click Edit and then click Virtual Network Editor. Apparently the helper was suspect. Select a Connection Server, then click Edit and check the box that says "Use PCoIP Secure Gateway for PCoIP connections to desktop". I am entering the user name and password and able to login successfully, but when VDI is about to open, it immediately got disconnected saying the Error "the connection to the remote computer ended". Select a display protocol. You enter credentials into Horizon Client, the server authenticates your credentials, and then the server finds the remote desktops and published applications that you are entitled to use. On the right pane, find Restrict Remote Desktop Services users to a single Remote Desktop Services session and double-click it. VMware Horizon Client 4.3 for Mac OS X : User manual Unified Access Gateway(UAG): Horizon Client 2111 fails to connect via The host port needs to be an unused port. Thin clients connect to VDI by Blast protocol and use VMware Horizon Client. In the client, select the choices to add a new server. In the Hardware tab, highlight the Network Adapter and then select NAT: Used to share the hosts IP address. Cookie Notice However, in our current setup, we are not using PCoIP as a connection. Choose the solutions according to your situation. Then you can identify who is logging in around the time you are being kicked out. Step 3. We also have a VPN that connects to the internal network and it works fine outside our network when using th eVPN tunnel. When i checked connection server Monitoring-Events "WARN : The pending session on machine xxxx for user xxx has expired" but i tried again and agin its connects. IHAC who is not able to access the VDI environment from the internet using balst. Hi, I am trying to connect with my office VDI via Vmware Horizon Client 5.4.2 on Windows 10. for connection server entry or Security server entry? Leave the connection server PCoIP ExternalURL entry with its own ip:4172. . any idea? . Non-pingable machnines also indicate a network issue, as does an inability to RDP to it. The error "connection to remote computer is ended" is a generic error and can happend due to various reasons.Few of the major reasons are: > Required ports are not open on firewalls. Open your VMware Workstation, click VM and then click Settings. As an IT Systems Analyst and VMware & VDI Administrator at St. Petersburg College, I have successfully managed and maintained the physical hardware and virtual infrastructure using vCenter . VMware Horizon 8: Virtual Desktop Bootcamp (HVDB8) PCoIP will then gateway through either the associated Security Servers or this Connection Server for all users of this Connection Server and any Security Servers. I tried cheking the box USe PCoIP Secure gateway for pcOIP connections to desktop but now I cannot even pcoip from the same lan as the view connection server. It should be for security server entry. We are a current VMw Hello! Try to bypass external LB and test from client machine in same subnet as UAG and check if the issue is reproducible. Thin clients Dell Wyse 5070 (Windows 10) managed by Wyse Easy Setup. The way you have set it up now the client need to be able to resolve the hostname of the Virtual Desktop and I guess this is not resolving properly and you get no connection, if you configure it as above then all traffic will go through the connection-broker and there will be no direct connection between the client and the virtual desktop. I recommend posting your question on VMware forums. remote desktop. and now i open both UDP/TCP. Informational. If UAG HA is configured, it can be due to misconfiguration. Step 2. Open your VMware Workstation, click VM and then click Settings. Step 1. Fixed: The Connection to the Remote Computer Ended on Horizon Client Everytime I try to open the remote desktop I get an error saying my connection to the remote desktop has been disconnected. from the view client in the public internet. Horizon Blast Disconnect Codes (87457) | VMware KB and our For this part, we provide you with two solutions to troubleshoot the problem encountered when using RDP to connect to other computers. ago. User-initiated desktop reset VDPCONNECT_CLIENT_SHOULD_DISCONNECT: 26: . "farrukhndm1" the steps you mentioned are the steps described here - http://communities.vmware.com/docs/DOC-14974. Connect to a new server. Assuming its firewall, have network check either port 8443 if you are using Blast or port 4172 for PCoIP. are you saying I should open up 4172 to the entire vdi desktop network? However, it would have been worth running wireshark on impacted machine and tcpdump on UAG and also make sure the Log Level on the UAG is set to Debug and reproduce the issue. The connection to the remote computer ended on log off (2146139) . Enabled. Step 4. I have face the same problem before, after i configure the PCoIP security gateway URL in VMware view management console to https://:4172 then it work perfectly. > If you are connecting from external network, make sure required ports are open as per VMware Knowledge Base. We have had on and off issues like this with various fixes. VMware Horizon Clients for Windows, Mac, iOS, Linux, Chrome and Android allow you to connect to your VMware Horizon virtual desktop from your device of choice giving you on-the-go access from any location. . While it has been rewarding, I want to move into something more advanced. The connection to the remote computer ended. i have opened up all access between the connection server and the security server. With VMWare Horizon, we are using the built-in VMWare Blast protocol as a connection setup. English. Type in cmd and press OK.Then type ipconfigand press Enter. Blast Extreme is a display protocol built by VMware to deliver an immersive, feature-rich experience for end users across devices, locations, media, and network connections. Broad Endpoint Support with Enhanced Remote Experience Horizon Cloud supports a large and diverse array of client platforms and endpoints, allowing users to access their desktops and applications from any common desktop or mobile OS, thin client, or web browser. Restrict Remote Desktop Services users to a single Remote Desktop Services session: Enabled. I am using the VMware horizon client for a remote desktop. Linjo Error "the connection to the remote computer ended - VMware On the Security Server, open Command Prompt, run the command nc -u firewall_IPaddress_in_client_environment 4172to transmit traffic over UDP port 4172 to the destination IP address. > To further troubleshoot the issue KB VMware Knowledge Base will help. Alternative solution: third-party remote connection software AnyViewer. . After struggling with troubleshooting this, we've opened a support request with VMWare for assistance. We also have a VPN that connects to the internal network and it works fine outside our network when using th eVPN tunnel. One common cause of the Horizon black screen problem is that a firewall is blocking the client from accessing a required network port. The Horizon Client window opens. VMware VDI Integration - OPSWAT Grce ce cours, matrisez la configuration et le dploiement d'applications et de bureaux virtuels avec VMware Horizon 8. Step 2. Step 1. Before end users can connect to Connection Server or a security server and access a remote desktop or . If you want to use PCoIP, yes. Halt scheduled tasks. Connecting to the Web portal works fine. If distant connections are made directly to the Connection Server, External URLs must be configured on the Connection Server as well. Within the last week or so, 1 of the 4 machines can no longer be connected to. I'm running version 4.8.1 of the Horizon Client, but I will upgrade to 4.9.0 and see if that corrects the issue. Enable PCoIP Gateway functionality on Connection Server. Next, look at the specific Desktop pool > Machines. Also make sure you have firewall rules set as mentioned in the doc shared above. View Clients use these URLs to connect to a certain View server. From there, I can reach out to my contacts and see if they have any information. If you need to remotely access an unattended computer, AnyViewer is definitely your best choice. The connection to the remote computer ended. To configure virtual machine with a bridged connection. Option Description https://communities.vmware.com/thread/603318, I thought I would update this thread as this was the top search result for me and had to dig deeper for the linked thread, Yeah TLS was only disabled on the client side with this update so old clients will still work. On the View desktop virtual machine, open Command Prompt, run the command nc -l -u -p 4172to set the View Desktop to listen on port 4172 for UDP traffic. To continue this discussion, please ask a new question. Error appear when user has a brake. Incorrect video driver version installed on the View VM. Thanks! Updated November 24, 2022, Im attempting to connect to my office VDI using Vmware Horizon Client 5.4.2 on Windows 10. The connection to the remote computer ended. I tried to Connect from windows7, but same black screen come and its disconnected. Here in this part, we'll guide you to fix "The Connection to the Remote Computer Ended" on Horizon Client. With the release of Windows Virtual Desktop, VMware . VMware Horizon 7 version 7.0.x; VMware Horizon 7; VMware Horizon 6 version 6.2.x; This post mainly introduces how to fix The Connection to the Remote Computer Ended on Horizon Client. Connect to a new server. If you havent tried, you can try switching the protocol in the Horizon client to either blast or pcoip and see if it works. Click Here to Download VMware Horizon Client Error "the connection to the remote computer ended" while trying to connect with VDI via Vmware Horizon client 5.4.2 on Windows 10. You can also change the Group Policy setting to allow users to make unlimited simultaneous remote connections by using Remote Desktop Services. 4. Connect to a Remote Desktop or Published Application - VMware When I open the VMware Horizon client and select VDI. remotely control your PC from your iPhone, Tutorial: How to Connect to Azure VM Using RDP, [Solved] Remote Access Connection Manager Error 1068, Fixed: Remote Connection Fails Because of a Security Error RDP, Fixed: The Connection to the Remote Computer Ended on Horizon Client. Using Horizon to Access Physical Windows Machines | VMware Step 2. There is many ways of setting this up but I think for you its easiest to check the PCoIP Secure Gateway and enter the same IP as for the external URL. I have a small network around 50 users and 125 devices. What was this tool that was running and scanning your network? On the Security Server, open Command Prompt, run the command nc -u View_Desktop_IPaddress 4172to transmit traffic over UDP port 4172 to the destination IP address. I'm not too familiar with VMWare Horizon and the Composer, but we can try that if we haven't already. It allows creating and brokering connections to Windows & Linux virtual desktops, Remote Desktop Services (RDS) applications, and desktops. For more information, please see our If your RDP doesnt work very well, then you can use the third-party remote connection software, AnyViewer. In the Map Incoming Port dialog box, fill in these details and click OK: This post primarilyintroduces two situations where you might encounter a "The connection to the remote computer ended" error and provides you with the solutions to each situation. Whenever a connection attempt is made from VMWare Horizon Client, the screen will go black and eventually close with the error message: "The remote desktop connection has ended". Open your VMware Workstation, click VM and then click Settings. Is the user trying to connect from internal or external network? Are you first connecting to a VPN and then just pointing the Horizon Client to one of the internal connection servers? It says connection timed out. This could be a few things, most likely that port 4172 UDP/TCP is not opened in the firewall. I will reach out to the team responsible for more info. No blocking in Network side, all ports are open to this same subnet. Make backups and record various configuration and system settings. Download VMware Horizon Clients - VMware Customer Connect Remote access: VDI users can connect to their virtual desktop von any location or tool, making it easy for total to access all her files and applications and work removed after anywhere within the world. Users can expect a feature . Solution 2. According to this KB article Opens a new window, it could be due to various reasons including: Try the steps that are listed in the KB article and let me know if those still don't work. This issue doesn't seem to be related to the Azure VMware product. Click here for a list of certified thin clients, zero clients, and other partner solutions for VMware Horizon. Message: Unable to launch from Pool <desktopPoolName> for user domain\username. From the end user perspective they never were connected. Still for testing we use Ips, for production we may use FQDN. 2)Open TCP/UDP ports for 4172 in my firewall . Have your problem been solved? For information about installing and configuring Horizon Client for Windows, see the VMware Horizon Client for Windows Installation and . Step 1. According to this KB article, it could be due to various reasons including: Misconfiguration of connection server settings. For this part, we provide you with three solutions to troubleshoot problem encountered when connecting to VMware virtual machines using Windows Remote Desktop. Double-click the server icon, or right-click the server icon and select Connect. Navigate to the Configuration Servers in View Administrator. It is working fine with windows 7. In the Hardware tab, highlight the Network Adapter and then select Bridged: Connected directly to the physical network. 2 Connect to a server. Just goes to a black screen and then abruptly disconnects. At that point, you need to figure out why the Horizon Connection server cannot "see" the agent. search box below. What to do what this error appears (installing macOS on VMware)? I am using 4.6 pcoip. Misconfiguration of connection server settings, Incorrect video driver version installed on the View VM. The other 3 virtual machines can be connected to and used without issues. Note: The problem virtual machine cannot be connected to through Microsoft Remote Desktop Connection or VMWare Horizon. Step 2. I am trying to connect with my office VDI via Vmware Horizon Client 5.4.2 on Windows 10. VMware Horizon Client for Windows User Guide Clients must be able to resolve and use these names and addresses. Step 1. I verified that it works by telnetting to the ports and they di respond. The connection to the remote computer ended. - VMware Your device will automatically be assigned to theaccount you've logged in to. On the View desktop, open Command Prompt, run the command nc -u Security_Server_IPaddress 4172to transmit traffic over UDP port 4172 to the destination IP address. As long as both computers are logged in to the same account, you can easily connect one to another with one click. How to troubleshoot a VMware Horizon black screen I am unable to connect my VDI using 4.10 version installation in any computer. So just to verify, we must expose all of our ESXi hosts to our client . Session Persistence issue in LB if there any in front of UAG. A blank screen often indicates a failure of PCoIP to connect. PAGE 17. With the same account logged in to the two computers, you can easily achieve unattended remote access with just one click. This could be a firewall issue. since client and security server are on the same dmz net, there is no firewall between them. n Verify that you have the URL for . but when i connect to the vm it tries to connect bring up the window and exits The connection the the remote computer ended. Before end users can connect to Connection Server or a security server and access a remote desktop or . I was searching round the internet for an answer to this as we have had some users come in with Ipads not working with Horizon and pinned it down to the 4.10 client. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Check here to skip this screen and always use HTML Access. That sounds like one of your ports is blocked. On the one hand, you may get it when you are trying to use Windows Remote Desktop to control another PC remotely, as shown in the following. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Not configured the PCoIP Tunnel correctly, have a look at the config options for the connection broker. We did change that later on master mage and have not had any issues since. Horizon client version is 4.10.0 build-11021086. 7.7% TVA. Horizon connection fail - VMware Technology Network VMTN The user selects a desktop or application resource to connect to. I have simple VDI infrastructure with ~100 linked clone Windows 10 VDIs and VMware Horizon 7.12. I did forget to mention that after a few mins of the black . Happy May Day folks! Step 1. I checked the firewall, and the ports are open. I don't see it as fixed, not sure if I have to tweak some setting to make it work. The final part is to check if a UDP port is blocked. Error "the connection to the remote computer ended" while trying to connect with VDI via Vmware Horizon client 5.4.2 on Windows 10, The Connection to the remote computer ended in Horizon 7. from the dmz I can connect and bhring up a list of vms to connect to with the view client. It is only the Horizon Client that is failing. This post provides you with tested solutions to fix the problem of The connection to the remote computer ended on Windows 10 under different situations. It is only the Horizon Client that is failing. . Cannot connect to a remote desktop in VMWare Horizon environment