Were proud that we do not intentionally oversell our flights we only sell the same number of seats that we have available on an aircraft. If you cancel your flight within 24 hours of the original booking, the full cost of your flight will be refunded to you in the original form of payment, except in the case of flights that are scheduled to depart within 24 hours of the time of booking (i.e., same-day flights), where the cancellation fee per person will be charged, and a refund will be issued to your Travel bank. Any flight that is still for sale will most likely have an empty seat. If a seat is available in your originally purchased fare class, you can change your ticket to a confirmed seat on a new flight. Basic Economy (N) fares are not eligible for flight changes. Questions and Answers about WestJet Airlines Dress Code Standby is reserved for folks who are involuntarily bumped from their original flights, passengers who, for one reason or another, want to get on an earlier or later flight on the same-day of their original scheduled flight and airline employees and their families and eligible companions who fly for free or near free. Limits on liability for personal injury or death. The airline has some destinations in groups, allowing passengers booked to fly to/from an airport in a group destination to request a same-day confirmed alternative flight change or stand-by travel to/from another airport in the group. ), Personal item: Maximum size of 41 cm x 15 cm x 33 cm (16 in. Learn more about the fare pricing and features for Canada Passengers must travel standby between the same origin and destination cities as the original confirmed seat; however, passengers can travel standby on a connecting or nonstop flight. Flying on a stand-by ticket can be challenging. All other passengers can make a same-day confirmed flight change to an earlier or later flight on the same day of travel for a $99 fee. Requests are generally handled in the order in which they are received. Applicable taxes are charged on these fees. WestJet flights terms and conditions | WestJet official site Passengers must travel stand-by between the same origin and destination cities as the original confirmed seat; however, passengers can travel stand-by on a connecting or nonstop flight. Eligible passengers must: be on a non-stop flight between Alaska Airlines shuttle markets (between Anchorage and Fairbanks, between Seattle and Portland, Ore. or Spokane, Wash., between San Jose, Calif. and San Diego, Calif. or Orange County, Calif.), have a refundable Main Cabin ticket in Y or Z classes of service or a First Class ticket in A, D, or F classes of service, or be an MVP Gold Mileage Plan member or traveling on the same reservation as one. Passengers with AirPass membership, First and Business Class MileSAAver award tickets and AAnytime award tickets may also fly standby. approved restraint system, playpen or stroller) will be permitted at no charge in addition to the checked baggage allowance. Air Travellers Security Charge (ATSC) is generally collected on all flights originating in Canada (other than connecting flights). Passengers travelling with Econo and Flex fares booked prior to Jan. 17, 2017 have the option to make same-day flight changes for fees that range from $75 to $88.50 for Econo and $50 to $59 for Flex. Seats at these fares are limited and may not be available on all flights. Same day standby - FlyerTalk Forums Check- in cut off is 75 minutes before departure for flights departing from Calgary (YYC), Edmonton (YEG), Toronto (YYZ), and Vancouver (YVR). Once requested, the airline advises passengers to head to the departure gate early; however, stand-by status wont be known until 30 minutes prior to flight departure. EconoFlex fares for travel within Canada are not charged a fee for this service. WestJet Baggage Fees, Policy, and Terms [Updated 2022] - UpgradedPoints.com The complete rules for the payment of compensation and our airline's boarding priorities are available at all airport ticket counter and boarding locations. For bookings made on or after January 17, 2022 for travel anytime: Travelling within Canada and to and from the U.S: For guests booking a Basic, Econo or Member Exclusive fare will be charged a fee of $30 for the first piece of checked baggage, and a fee of $50 for the second piece of baggage when selecting pre-paid baggage option at time of booking. 7 WestJet reviews. Check in must be completed 60 minutes before scheduled departure times. Passengers traveling with Econo and Flex fares booked prior to Jan. 17, 2017 have the option to make same-day flight changes for fees that range from $75 to $88.50 for Econo and $50 to $59 for Flex. Carriage of guests and goods on domestic flights (i.e. Passengers who miss their scheduled flight and report to the airport within two hours of the flights scheduled departure can fly standby on the next scheduled flight at no additional charge. WS same day standby was based on time of airport check in. Try our online self-serve tools and skip the wait. Passengers travelling on an Even More space seat who choose to travel stand-by forfeit the seat fee and are not eligible for a refund. If a full-revenue customer is to early-show on an earlier flight standby, he/she would have the same priority as the employee and timestamp would determine who gets on first. United same day change and standby policy refresher Change or cancellation must be requested more than 24 hours from departure, If you cancel your flight, the funds will be returned as a, If you change your flight, the difference in fare applies. Additional protections can usually be obtained by purchasing insurance from a private company. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload order. Econo Flex, Premium Flex and Business Flex fares are not charged a fee for this service. A complaint of any loss or damage to luggage must be in writing and must be made within seven (7) days of your arrival. Guests bringing a second piece of checked baggage will be charged a fee of $100 when selecting pre-paid baggage option at time of booking and a fee of $110 for the second piece of baggage for baggage checked via online check-in. Back to WestJet flights terms and conditions, Flight interruptions and passenger rights. For checked baggage in excess of the free baggage allowance or the weight/sizes outlined above, please visit thebaggage sectionof westjet.com. All rights reserved. For further information on each country's entry requirements, visittravel.gc.ca. or smaller and fit within your carry-on baggage allowance. Basic fares purchased on or after June 22, 2022 will no longer be eligible for $0 one-time fee waiver. The browser you are using is not supported. Seats at these fares are limited and may not be available on all flights. Guest-impacting events like extreme weather, airport closures, and disease outbreaks can happen. The browser you are using is not supported. Youll get a refund according to the guidelines for the original fare bundle. Basic fares booked betweenMarch 3, 2020 and June 21, 2022 will be allowed a $0 one-time fee waiver for changes or cancellations. WestJet is committed to protecting the privacy of your personal information and has developed aprivacy policyto comply with the Personal Information Protection and Electronic Documents Act, which is available at westjet.com. WestJet standby policy - FlyerTalk Forums Other passengers can stand-by on an earlier flight (AAdvantage elite members may stand-by for both earlier or later flights) for a $75 fee on flights between the 50 United States, Puerto Rico and the U.S. Virgin Islands as long as the alternate flight has the same origin and destination, is for the same calendar day of departure and is marketed and operated by American Airlines or American Eagle. If available will be offered an upgrade based off priority. This information is subject to change, so please always double check current policies with your airline or agent before you book. Other passengers can standby on an earlier flight (AAdvantage elite members may standby for both earlier or later flights) for a $75 fee on flights between the 50 United States, Puerto Rico and the U.S. Virgin Islands as long as the alternate flight has the same origin and destination, is for the same calendar day of departure and is marketed and operated by American Airlines or American Eagle. International all other destinations: Passengers traveling on Air Canada internationally in Business Class (flexible), Business Class (lowest), Premium Economy (flexible), or Economy Latitude can standby for free. All security restrictions are subject to change. Changes outside of 24 hours of booking:Flight changes cannot be made on a Basic fare booked outside of 24-hours of booking. Checked bags cut off 45 minutes to departure. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our. in combined dimensions (length + width + height), and weigh up to 23 kg (50 lb.). We appreciate hearing about your experience with us. Premium for travel to or from Asia destinations will be subject to a fee of $300 CAD/USD (plus tax, per person). Passengers who have missed their flight may be accommodated for a fee on the next available flight, to the same destination, on the same calendar day if a seat is available (In some cases, the next available flight may be the next day or later, depending on the destination involved). Virgin America A fee of $100 will be charged for overweight or oversized baggage on all fares and flights. Any unused components will be forfeited. Only applicable to new bookings madeafterAugust4, 2020, for travelafterAugust5, 2020 to destinations in Mexico and the Caribbean. A fee of $70 for the second piece of baggage when checked via an agent at the airport. Have you ever flown stand-by? Why WestJet is a great employer | The Star Passengers flying on Firm fares can make same-day changes that range from $150 to $172.50 per ticket. Passengers without luggage to be checkedcan check-in for their flights via web check-in, at self-service kiosks at the airport, or with a customer service agent at the airport. the baggage fee and overweight fee). You go from A to B and then Travelling this winter? For guests travelling to and from Latin Caribbean: Guests booking a Basic, Econo or Member Exclusive fare will be charged a fee of $30 for the first piece of checked baggage, and a fee of $50 for the second piece of baggage when selecting pre-paid baggage option at time of booking. See all policies related to Coronavirus (Covid-19). Plan for a few extra minutes at Check-in. In all cases the items must fit into the sizing devices and may not exceed the applicable measurements outlined below: Carry-on item: Maximum size of 53 cm x 23 cm x 38 cm (21 in. The Convention governs, and in most cases limits, the liability of carriers to guests for death or personal injury to approximately 100,000 SDRs. Passengers who have confirmed tickets, but did not buy a Plans Change Pass, may make a same-day change on the day of departure, if there are seats available on an earlier or later flight departing that same day for the originally scheduled origin and destination airports for a fee that ranges from $25 to $50 per ticket. All other passengers can make a same-day confirmed flight change to an earlier or later flight on the same day of travel for a $99 fee. Basic fare travelling between Canada and Europe will be charged a fee of $70 for the first piece of checked baggage, and a fee of $100 for the second piece of checked baggage within 24 hours of departure during check-in, including at the airport. Mint customers may travel stand-by one flight prior to their confirmed scheduled departure, but the Mint experience will not be guaranteed and will be forfeited if unavailable on the new flight. All other passengers who want to make same-day flight changes must pay $25 and requests are subject to availability. Complimentary (and voluntary) standby is available to Diamond, Platinum and Gold Medallion members (family members and travel companions are not eligible) when there are no confirmed seats in the original ticketed paid cabin available via the same day confirmed flight change on Delta and Delta Connection flights within the U.S., Canada, Puerto Rico and the U.S. Virgin Islands. Important personal effects such as medications, identification, travel documentation and keys should be placed in your personal item in case space is not available on board for your carry-on item and it has to be placed in checked baggage. All other passengers who want to make same-day flight changes must pay $25 and requests are subject to availability. Passengers traveling in Business Class (flexible), Business Class (lowest), or Economy Latitude can standby for free. Passengers who cannot be accommodated on their stand-by flights may confirm seats on the next available flight. Change your travel dates toand/orfromthesame destination. between, from and to points wholly within Canada) is subject to the applicable tariffs, conditions of carriage and related regulations available at the office of the carrier and at westjet.com. A seat should be available in the same cabin as the originally-booked cabin. Westjet doesn't oversell. Seats | WestJet official site Seat selection Secure your choice of seat with advance seat selection. No. A free inside look at company reviews and salaries posted anonymously by employees. Once the standby request is in, the airline will keep the original confirmed flight reservation in case there are no seats available on the standby flights. Are septum piercings allowed for being a Flight Attendant. If youre travelling with one of our partner airlines, we encourage you to familiarize yourself with their terms of carriage. 40 Flights Canceled At Manila International Airport Amid Power Outage The 8:00am Friday flight has V available, so in this case you'd only be charged the fee in the above table for a confirmed seat. This information is subject to change, so please always double check current policies with your airline or agent before you book. This means that passengers do not have to pay any additional fees or penalties for making a same-day change. WestJet and WestJet Encore accept bags up to 157 cm (62") in combined dimension (length + width + height), and 23 kg (50 lb.). However, passengers can purchase Trip Flex at the time of booking that allows passengers to change their itineraries once without incurring the $75 change fee each way. ON. Allegiant Air Passengers must not have already checked in their baggage, and the desired standby flight cannot be departing in less than 30 minutes. Westjet Standby - Now $10? - FlyerTalk Forums Once the stand-by request is in, the airline will keep the original confirmed flight reservation in case there are no seats available on the stand-by flights. Before passengers opt to standby, travelers understand that if they are unable to get on the desired flight and miss the flight for which they were scheduled to fly, no additional transportation will be provided by Frontier. Change and cancellation policy | WestJet official site Before passengers opt to stand-by, travellers understand that if they are unable to get on the desired flight and miss the flight for which they were scheduled to fly, no additional transportation will be provided by Frontier. On a case-by-case basis, WestJet may determine in its sole discretion whether to reimburse the Guests expenses. x 9 in. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. Planisnot applicable to group bookings, Sandals, Beaches and Grand Pineapple BeachResorts, The Planis not applicable toUKandEuropean destinations, In the event of a cancellation, WestJet dollarsissuedcan only be applied towardsa new vacation package after a15-day waiting period. However, there are instances, operationally, where for example we need to switch to a smaller aircraft, or there may be a mechanical issue with a seat, that can create a situation where a flight becomes overbooked. Their standby policy allows you to standby for an earlier flight on the same day as their original flight, as long as there is an available seat. Alternative wine spots around the world, In-flight laptop ban: the items, airlines and flights affected, How to use one-way flights to save time and money. Airport Improvement Fees (AIF) and Passenger Facility Charge (PFC) are generally collected by WestJet at the time of booking. The latter two options are eligible for complimentary same day confirmed flight change and, if no confirmed seats are available, then these ticket holders can request free same-day standby. WestJet staff travel information | StaffTraveler Each guest is permitted to check one piece of baggage at no charge providing the items meet the following size and weight allowance: One free piece of carry-on baggage and one personal item per guest in a paid seat. Virgin America passengers have several stand-by options. * For WestJet flights to/from Europe maximum weight must not exceed 70 pounds/32 kg. What are the terms? Seasonal start and end dates apply and are indicated in the booking flow. Get ready to roll. Passengers flying within Canada in Economy Tango, Economy Flex, or Business Class (lowest) can standby for free on Rapidair routes (express daily service offering hourly departures between Toronto and Montreal or Ottawa) and on flights between Calgary, Edmontonand Vancouver. Advertised prices, taxes and fees may fluctuate based on exchange rate. Last minute flights | WestJet Passengers must pay applicable taxes and fees for flying stan-by. Basic, Econo or Member Exclusive fare will be charged a fee of $40 for the first piece of checked baggage, and a fee of $60 for the second piece of baggage within 24 hours of departure during check-in, including at the airport. Click "Standby early" on the check-in menu to join the standby list for an earlier flight. However, passengers can purchase Trip Flex at the time of booking that allows passengers to change their itineraries once without incurring the $75 change fee each way. 10 Tips to Avoid Annoying Airline Fees | Travelzoo Self-serve check-in options can be found atwww.westjet.com. Credits may be accepted as a form of payment on bookings made through a travel agent. For bookings made on or before April 26, 2022, for travel anytime or for bookings made on or before April 26, 2022 for travel before June 1, 2022: Guests booking a Basic, Econo or Member Exclusive fare will be charged a fee of $30 for the first piece of checked baggage, and a fee of $50 will be charged for the second piece of baggage. Lap Held infants cannot be processed via myIDTravel at this time. This policy is not intended to supersede, or conflict with, requirements under applicable passenger protection regulations. Baggage Checked bags cut off 45 minutes to departure. Porter Airlines does not offer standby; however, depending on the type of ticket purchased, passengers may be able to change flights for free or for a fee. Check in must be completed 2 hours prior to scheduled departure time. Do not sell my info Same-day flight changes must be requested within 24 hours prior to departure of the original flight. If youre going to a close airportlike Vancouver(YVR)instead ofAbbotsford(YXX), you wont be charged for any fare difference. Air Canadas same-day airport stand-by option allows customers flying on certain fares to stand-by for an earlier flight on their day of departure. International flights to the United States: For passengers traveling from Canada to the U.S. in Business Class (flexible) and Economy Latitude can standby free of charge. Try our online self-serve tools and skip the wait. Depending on the destination and ticket class purchased, passengers may be eligible to fly standby on Alaska Airlines. Travelers can request to fly standby at the airport ticket counter or gate. Change/cancelpolicyforflights booked March 3, 2020 July 5, 2022, Change/cancel policy for Basic fares booked March 3, 2020 - June 21, 2022, Travel Protection Plan for WestJet Vacations booked after August 4, 2020, Flight interruptions and passenger rights. Two pieces of infant equipment (e.g. WestJet standby policy I called WS to find out what the standby/change policies are: Same Day (at least for earlier flight): No change fee if on a standby basis.