Was there from 11:30-4:30. islands heritage, artfully blending the best elements of yesterday, today, and Crudo Sushi at The Lobby, invites guests to savor Sushi and signature cocktails, featuring our Classic Perfected menu, by the radiant aura of the Czechoslovakian crystal centerpiece. To the left and right of the hotel are food stands that sell empanadas(chicken or beef), chicken kebobs, tacos, pizza, bottles of water, and pina coladas.- Great location to shops and restaurants. Unfortunately, this restaurant is not on the OpenTable reservation network. It was that great. 5-star luxury resort near Port of San Juan. 0000009410 00000 n It is always a pleasure to receive feedback. Food was okay, but definitely overpriced. For just $5, you get an all day, come-and-go-as-you-please pass to visit El Castillo. negative test result upon arrival, we can assist you with several options, Thats the real reason we chose this place. It will also include instructions on what to do in the very unlikely event that you encounter difficulties in meeting up with your guide. Make your way to the Intercontinental Hotel and discover for yourself one of the most beautiful resort properties in this area. The Fairmont was a good choice for what we wanted: convenient, relaxing beach/pool vacation. requirement to provide proof of a negative COVID-19 test to return to the You can sip a cocktail in the stylish Q-Bar and savor flawless service and exquisite cuisine from Italian to Asian fusion influences. Another minor irritation was drinks priced differently at different bars. 0000103835 00000 n Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages. . 0000001556 00000 n 12 reviews. Condado Ocean Club, San Juan. Over the years it has welcomed . Ask the pool team for pricing and availability before booking if you have the chance . Guest . hbbd`b``3 endstream endobj 254 0 obj <>/Metadata 13 0 R/Pages 12 0 R/StructTreeRoot 15 0 R/Type/Catalog/ViewerPreferences<>>> endobj 255 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 256 0 obj <> endobj 257 0 obj <> endobj 258 0 obj <>stream This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. When entered room there was old food left in refrigerator:( The rest of the week the rooms were cleaned pretty good. The wellness center is not to be missed and I am sorry we didn't have more time to sit and enjoy cocktails and live music. The selection was great but our bed was directly between two speaker so we could not hear each other talk unless we yelled. Servicio fue excelente, el ambiente con los nios tambin. The day pass really only gets you access to the pool and towels. From 10:00pm to 6:00am a charge of $1 per trip applies. 0000057367 00000 n Dorado Beach, a Ritz-Carlton Reserve, Dorado. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel offers takeout which you can order by calling the restaurant at (787) 791-1000. $125 was a lot to pay for just a beach chair and an attendant putting my towel on it upon arrival. This is not the case. On the pool party day the pool side food service for hotel guests was very poor, which was not the case on my other days of stay. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. lobby live entertainment, 24/7 access to Fitness Center, entry Brava Night club. Special menu. Feedback is very important to us. Overall, I was very disappointed. The only complaint I have is with the all day Sunday pool party. . Good Pool. They even gave us beach chairs and umbrellas. Eric at the front desk was just superb and professional As a Diamond member he acknowledge me and treat us well . Stunning architecture and timeless dcor meld seamlessly with excellent vintages from esteemed vineyards, along with more specialized varietals from local artisan wineries. Overall I like the location , gym , and ambience of the hotel . Located close to The Mall of San Juan, Fairmont El San Juan Hotel provides a casino, a nightclub, and 3 poolside bars. Stay on Route 22 to city center. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Had to go to the pool to fill my own water bottle. 6063 Isla Verde Avenue, Isla Verde, PR 00979-5706. 0000002248 00000 n 0000004999 00000 n Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. We enjoy the food and drinks. It was actually really good came with basically two entrees + a dessert selection per person. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones in the ballrooms. So worth it to have a spot to take all your stuff. Private Shore Excursions allow you to travel with your party alone. 6063 Isla Verde Avenue, 00979 San Juan, Puerto Rico - Excellent location - show map. Great drinks and experience. For hours of operation, please refer to the individual Dining, Spa and Activities pages. Our room was good - unfortunately did not get upgrade we wanted . The hotel overbooked and could only give us a a king bed (it was me and two 18 year old girls) and not a double queen which is what I reserved. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. View all properties on our map and list page. Resort fee $60/day. four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Taxi Turistico from airport to hotel is $14 per taxi plus $1 for each piece of luggage. Food is delicious. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hospdate en este condominio en Ro Grande. We had a wonderful time booking seaside cabanas see u again soon, Very relaxing love the fairmont trailer <<4732211FF66A44BA929F44A6E1DA8DEF>]/Prev 544231/XRefStm 1920>> startxref 0 %%EOF 315 0 obj <>stream They had more dinner like options than lunch. Venture inside and find an ode to traditions, old and new. Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Kosher, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine. Yosue, the Mixologist took care of us. Pros: smells great. Live entertainment Thursdays to Sundays, bottle service and crafted cocktails. we got a daybed in the shade on the beach from 11am - 3:30pm, two adults and a 4 month old baby. We take great pride and have made improvements in the past based on guest feedback. Property Features. Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. FOUR DAY PASS - $150 EL SAN JUAN HOTEL | Puerto Rico 6063 Isla Verde Avenue | Carolina, PR 00979 | 787. We are searching for available rooms. Compare prices with real pictures, ratings and reviews from travelers and international students. mainland United States. Celebrate Noche de San Juan in luxury and enjoy iconic festivities at Fairmont El San Juan Hotel, Enjoy breakfast buffet for two daily at Caa. the hotel for a fee. As a U.S. territory, Puerto Rico is excluded from the CDC As we left, we noticed 3 men scoping the area and acting suspiciously. The resort features Gina at the registration counter is a consummate professional, so we were off to a great start! Apr 24, 2023. During the week was much better but I would not stay here again. I will share your comments with our team. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We had dinner in the Italian restaurant it was great. Caroline United States of America. This may not be a con for everyone. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. I'm not a complainer but was extremely miffed at the number of basic maintenance issues. Turn right onto ramp to San Juan. Yohelen, was amazing, very friendly. More. 0000017113 00000 n The cats are a little much all The drinks were good and at $17 a drink its easy to hit your number. The room is AWSOME,the woodworking down stairs is gorgeous. Its very close to the airport but in a good way, minimal airplane. WELLNESS CLUB - Fairmont Hotels and Resorts It does NOT qualify as a 4 star property in its current condition or level of service. I also even messaged on open table but no one answered that either. Keep an eye on your belongings! The cabana on the beach was amazing. 0000001920 00000 n We will be back very very soon definitely enjoyed our time. Maximum 2 rooms at the Members Rate can be booked per member, per staying date. including testing centers in the Luis Muoz Marin International Airport and The staff at Cana was wonderful as well as the poolside staff. Thank you for taking the time to share your feedback. .. and we will be awaiting your return. Bartenders were quick and made strong drinks. With a white sand beach, beachfront dining, and a beach bar, this resort is the perfect place to soak up some sun. wheelchair accessible with shower, hand held shower, height adjusted features Our waitress was so attentive and kind, the location is perfect whether you want a pool day or beach day. Joins us for a special Mother's Day Brunch buffet style offerings Live Stations and our extravagant dessert station! Fairmont El San Juan Hotel honors the best traditions of the past while creating high-impact new ones, inviting all of the community to find new, festive reasons to plan a gathering. This hotel has pampered us beyond recognition and I honestly dont know if we will ever be able to replicate this trip unless we come back to this very spot for every vacation from here on! 2023. The rooms in both the tower and the villas were excellent. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 ISLA VERDE AVENUE, CAROLINA, PUERTO RICO 00979. We loved the experience, definitely a must do! Here, you will experience unparalleled service, unrivaled presence and attention to detail. Paid almost $5,000 for balcony room and got rat cave for the same amount. Access to the beach is quick and convenient, and there are plenty of pools in which you can relax and unwind. 7.9. But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. You can do this on your own. You may need to negotiate a few steps. HlnFz Upon arrival enjoy a welcome drink and immediately feel your troubles melt away. Its a bit annoying to see these prices pop up on your room bill. I was looking for a place to just eat, drink and relax on the beach and the daybed on the beach was perfect. It took me over an hour to even reach the cabana person about modifying our reservation. Link above. 2023. Built in the 1950s and once the spot in San Juan where the likes of Frank Sinatra and Nat King Cole would perform, the iconic Fairmont El San Juan Hotel received a renovation facelift in 2016. We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. 0000150883 00000 n read less. Overall Service is slow. Review collected in partnership with Curio A Collection by Hilton. Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 Claim your listing for free to respond to reviews, update your profile and much more. Choose from a selection of popular family travel and couples offers below. 0000091783 00000 n You should be in good physical health if you reserve one of these tours. Staying in an Airbnb on Ashford Avenue. The street corn not good. Great resort, nice beach, very expensive food/beverage, We had a wonderful time at the Fairmont El San Juan in Apr'23. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Thank you again for sharing your experience. Definitely recommend!! The pool where we were staying was closed for repairs so we rented beach chairs here for the day which gave us access to the pool and bar restaurant. $44pp - BBQ Fogon Night! Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. 0000012776 00000 n 0000036645 00000 n The location was close to the airport, close to old San Juan and on a nice stretch of beach. Our Offers - Fairmont Hotels and Resorts Members' rate available: Save up to 10% at participating hotels with our loyalty programme. 3.0. Nice gym. I also had to spend countless hours in order to receive this last day upgrade. Check-out 11:00 am. Resort Day Pass | San Juan Shore Excursion | Caribbean Cruise Tours From the day I got there where no one even helped me with my luggage and I had to actually bring the luggage to my room myself to the lack of service on the beach area and me always having to go get my own food and drink. Techno like music playing with bachelorette parties ruined the atmosphere. Should have a set fee because is a day pass to the hotel. I cant serve you. Everytime we come we buy drinks, bottles, and food so are spending a lot. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit, At each touch point along a guest's journey attending a meeting or an event at an Accor property, extensive measures are being taken to protect our planners, delegates, attendees, guests and employees, and aid in preventing the spread of COVID-19. 0000012421 00000 n would recommend and am happy to know this is exists for future visits. San Juan Hotels and Places to Stay. La Concha, Fairmont or Marriott Stellaris? - San Juan Forum We offer full private buy-out options for our Cabanas or Restaurant dining! I booked it with my travel agent , and she is part of the virtuoso network , which this hotel is part of the program . La Concha is probably my favorite hotel in the San Juan area. The cheapest price a room at Fairmont El San Juan Hotel was booked for on KAYAK in the last 2 weeks was $410, while the most expensive was $869. And the hotel is ideally located, with the city's top leisure sites and Luis Munoz Marin International Airport nearby. Two block walk to local supermarket and CVS.Try some of these restaurants close by: Platos, Mi Casita, Metropol, La Playita and El Alambique.- Staff at the hotel was very accommodating and friendly.Cons:- Hidden charges. hb`````a`c`XAbl,gn?Q``X?`4E8v[kz_f Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Dont do a taxi they are almost double what an Uber is. Lisa is a fantastic manager. We appreciate you sharing your experience for others to read. Fairmont El San Juan Hotel's long-standing tradition of extravagance lives on through its thoughtful amenities, each sophisticated, intriguing, and authentic to its island setting. You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. I gave this resort a three because of the protestors that work at the resort that was extremely loud our entire spring break trip. We did the $450 cabana for 4 people. We had 10 high school grad boys and they all fit. Bring valid photo ID and check-in at the security gate next to Brava. Total misdirection from the hotel. This offer is subject to change without notice and cannot be combined with any other offer or promotion. Travel. Fairmont El San Juans poolside service embodies authentic Puerto Rican hospitality. Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 0000018120 00000 n Dress code: During the day shirts and . Your moment of enchantment! The hotel was clean ( except for bathroom by pool) they could have been inspected more often by staff . Housekeeping cleaned the room every day and that was appreciated! Fairmont El San Juan Hotel, San Juan: $294 Room Prices & Reviews Day pass. Daybed. He recognizes what true hospitality is. - The free WiFi throughout the resort was adequate. There are many pools and a beautiful ocean with plenty of chairs and umbrellas. Fairmont El San Juan Hotel, San Juan - Updated 2023 Prices - Booking.com The restaurants are SUPER pricey. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. We have booked exclusive room for $5,000 and got room for $2,000. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. Cabana. 0000011864 00000 n The facility is really nice, music was good, stunning beautiful area would go again but with adjusted expectations. The listed hours were until 8pm, I believe. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. As always, caring for you is our top priority. 1,506 reviews. During these times, traveling to Puerto Rico CabanasRevelry meets recovery at Fairmont El San Juan Hotels relaxing pool cabanas. Our server was amazing though and i wish we got his name. Nice retreat - The Royal Sonesta San Juan - Tripadvisor Report inappropriate content. For the latest inbound travel advisory and testing The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Isla Verde, Carolina, 00979, Puerto Rico, 6063 Isla Verde Avenue Carolina, 00979, Puerto Rico. The guest rooms are spacious and luxurious, with a light, airy design. $150. Comida y bebida buena pero costoso. Night club (if youre into that). : - , : 15 8, 5 4 - 1,504 , 1,404 . It was running all the time and didn't flush. I was really disappointed with the service. The food was great and the drinks were amazing. We fed the ceviche to the sweet resort cats that they dont take care of. 0000103738 00000 n 0000160066 00000 n Booked Via Amex Travel and was told this is a oceanfront / oceanview resort. beach is lovely and not too crowded, menu has a lot of healthy options. We appreciate your sharing your concerns. The hotel charges you $32 a day to use the resort facilities and $3 a day for maid service. Between Friday, April 14, 2023 and Saturday, December 30, 2023. 0000092061 00000 n You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Make the best deal with lowest price guaranteed on Trip.com! Toyosu Omakase & Sushi Bar San Juan. TROVA Coastal Kitchen - Wyndham Palmas Palmas Del Mar. We are unfortunately checking out today as Im sitting on the veranda of my Ocean Front Villa writing this review. Book for the weekends when there is a DJ! This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. How much did you pay? Yesterday Jassray took care of every need of ours, food and drinks. Certain parts of our site wont work well without it. Accors global cleanliness & prevention standards under the brands ALLSAFE There are some fun shops in the lobby; the on-site restaurant Cana is absolutely incredible and has one of the best menu offerings around. Reviewed starting at. Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. There are a number of walkable restaurant options off property, which we took advantage of to get a bit more local flavor, as well as because the on-property prices are very high. For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. Please see our partners for more details. Explore the universal connection between enjoying life and living well at Fairmont El San Juan Hotel. Timelessly true to Puerto Rico, the Rum Bar radiates with a warm glow reflective of the island's national spirit, rum. Techno like music playing with bachelorette parties ruined the atmosphere. For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109489530', '');}, 'log_autolink_impression');San Juan. where lively vibes and peaceful ocean views meet. 3. We appreciate your sharing your concerns. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com The music was loud and club-like. Hospitality/Catering. I do typically stay at the hotel annually . Vaccinated travelers arriving on domestic flights must upload an official Vaccination Card through the Travel Declaration Form portal. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Fairmont El San Juan Hotel perfectly teeters the line between international Caribbean charm and domestic vacation bliss. Keep left on the Ave Los Governadores, 2nd light turn left in that light. 0000117298 00000 n Escape to a luxurious Villa Room with open air amenities at Fairmont El San Juan Hotel located on the award-winning Isla Verde Beach and enjoy 15%off best available rate, complimentary full breakfast, complimentary self-parking. They had the audacity to charge me for 3 bottle of water $60. Weekend day pass nightmares! - Review of Fairmont El San Juan Hotel Thank you for the great review recognizing the efforts of the staff to create a memorable experience. Reviewed Feel immersed in the Puerto Rican culture in a place timelessly true to the Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. We split our time between the pool and the beach. OpenTable Diner. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Servers were busy but did great. 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. From Airport North: Take the first exit to 26 west. 0000016265 00000 n The most expensive day is usually Tuesday. Turn right on Route #187 (Governors Ave), keep right going west. Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. Reserve. The food was decent. The food at their Pizza/Italian Rest is very good as was dinner at the "Meat Restaraunt". Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. We stayed for a week and found the grounds quite beautiful, with easy access to multiple pools and the beach. we are back now for a second day. From hotel, take Isla Verde Ave (Route #37) on left, going East. elegant past and present seamlessly, with warm textures and subtle ocean hues. Ample beach chairs, and great service(drinks, food, etc). It is in an area that is safe and easy to get an Uber. This was an awesome experience thanks to all of the hotel workers hard work. Live Entertainment! We will give you an estimate of the conversion into your currency, but this is not binding. Juan, on the award-winning Isla Verde Beach in Puerto Rico. The 10 best hostels in Carolina from 40 USD/night | Trip.com Priceline Save up to 60% Fast and Easy Fairmont El San Juan Hotel Get the best deals without needing a promo code! Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved. 3374 Service was great, food was also really yummy. We called it an early day and stayed in our room at 3pm on Saturday. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. Fairmont El San Juan Hotel. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel is rated 4.3 stars by 134 OpenTable diners. A panoramic tour and dramatic panoramas of downtown Doha. 5. Today, it is a wonderful blend of old . Staying pre-cruise, we opted for the basic rooms which were comfortable and well appointed in the main tower. Tendrs a tu disposicin wifi gratis, estacionamiento y balcn. 0000011360 00000 n If you like, we'll notify you by email if this restaurant joins. It is always a pleasure to receive positive feedback.