In accordance with this Operation Policy, JOYCITY will devote itself to maintaining order and protecting the users rights for enjoyable gameplay by effectively addressing complaints and the regulation of all actions that may impact gameplay. See all photos. This Operation Policy is part of our effort to optimize game experience. (Keyboard Print Screen Button)References > https://support.apple.com/ko-kr/HT204088 Select the file a, First, we are truly sorry for the inconvenience.Please send us 1:1 inquires after checking the information below about unsent products after payment.1. c. Please contact customer support or send an email to support@joycity.com to submit an objection regarding limited access or to inquire as to the reason. JoyCity Reviews - 3 Reviews of Corp.joycity.com | Sitejabber Click on the arrow of a payment history that has an error and check the detailed history. taken. JOYCITY will not help users with problems including fraud or the like caused by what is stated in the aforementioned d. User will take particular care not to be a victim of fraud using character names similar to the users name or GM names or acquaintance with the user in the course of the JOYCITY may reconcile game currency, content, experience, or items created or obtained through illicit gameplay. JOYCITY TIRES - 12 Photos & 21 Reviews - 2877 14th Avenue - Yelp Unfortunately Joycity as a company has several problems but mostly it comes down to company culture and poor customer service. 9. An attempt to facilitate and/or engage in an unauthorized transaction in exchange for in-game content (items and/or currency, etc.) Please check the "Rank Up Request Menu" for more details. The information associated with the content restoration requested cannot be provided beyond the stated 7-day period and restoration will not take place All game data, including characters, items, and in-game currency are property of JOYCITY as stated in the Terms of Use Agreement, and users have the sole right to use the respective content accordingly. Users will contact customer support or send an email to support@joycity.com to submit inquiries or complaints about the Game. Game Features: FORM ALLIANCES AND DOMINATE THE SEA. If user attempts to engage in cash or similar transactions involving ones account (ID), characters, goods or items, the right to the Service shall be forfeited. All data about characters, items, and in-game currency used in the Game are JOYCITYs property as stated in relevant terms and conditions. 2. Prevent apps from taking your money without permission. An attempt to facilitate and/or engage in an unauthorized exchange of game accounts with cash or tangible goods. You may play, save your data with ease by simply connecting your existing email, Facebook, or Google account with Joycity Platform.Joycity Platform < Start with Google account > Guide1. 3. After reaching out to them the other day they politely asked that I send in no more tickets and continue to wait patiently. Our Customer Support system has changed from sending email to. 2. [ONE Customer Support] Finding Lost Email Account1) Character Name :2) Lord Level :3) Castle Level :4) Amount of Gold :5) Any Other Info : You can easily login with another account by following the route below. How to Login with Another Account- [Turn on Game] > [Lord Profile] > [Settings] > [Account] > [Logout] > [Choose Login] However, if you select 'Start Now', you will be given a guest account. 3. Observe and practice the behaviors necessary to keep your account information safe at all times. However, recovery is not possible if the item or in-game currency that the user reports as lost does not exist within the game and/or if JOYCITY cannot find objective data. a. ), If unjust profits are gained by using multiple accounts in the same or nearby IP bandwidth in a similar pattern, If multiple accounts attempted to accumulate, give/transfer/trade in-game currency or used in-game currency for profit purposes, If multiple accounts moved or collected in-game currency to a specific account, Dishonest use of others account or payment means, Disclosure or inappropriate use of personal information (name, address, workplace, phone number, IP, etc.) I paid, but the products were not sent. or payment-related information of other users, Unauthorized access to other users account and/or collaborating or receiving assistance to obtain profit during such action, Unauthorized access to other users account or the like, thereby causing mental/physical harm to them, Where user discloses another users personal information, Where user wields another users payment means such as a credit card, cell phone or ARS unlawfully to pay within the Game, Where user attempts to or actually engages in a crime under the laws of the Republic of Korea in a game or in the process of using the Service, Dishonest use of any process associated with JOYCITY or an open market store, Where user gains unfair profit, using a process such as membership registration, specific game play, payment, or payment cancellation provided by JOYCITY and an open website, the brand website of the Game. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Refilling game cash through unconventional methods such as hacking or illegal payment; Such an act disrupts game play, depriving users of game experience. f. The laws of the State of California (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to the JOYCITY Policy, including, without limitation, its validity, interpretation, construction, performance, and enforcement. Users may cancel their payment for directly purchased content within 7 (seven) days of the date of purchase if the content remains unused (uncollected from the mail box). 3. JOYCITY Operating Policies A name that may be confused with or impersonate the name of a JOYCITY employee points obtained), Where a user unintentionally, but repeatedly exploits abnormal game play for personal benefit, which has serious impact on the Game, or makes said abnormality known to 6. 1. b. In order to protect the rights of Customer Support representatives and to facilitate a healthy environment, JOYCITY can/will warn, end the inquiry process, and/or suspend access from gameplay. 1. Creating a harmful bug within a game through routing or hacking, using an illegal program, or implanting a cause for potential game error; We will help you out after asking several questions to confirm that it is you talking with us.If you have lost the email account you have linked, please make inquiries to our customer support with the information stated below added. ), Using abusive language, sexual harassment, or slander, while making an inquiry over phone or on visit in person, Using abusive language repeatedly, disturbing a one-on-one inquiry session, Submitting of inquiry related or unrelated to a game while using abusive language, Obtaining unlawful profit by misleading other users and other acts of fraud (In such case, JOYCITY will recollect all goods and other benefits obtained from this act), Where the relevant items cannot be recollected in connection with a case of fraud as stated in the foregoing, Attempt to manipulate system error or bug, Where the Game has been played without the users awareness of a bug, or game play has been carried out only a few times during that state, limiting its impact on the The personal information you provide to the JOYCITY will allow us to fulfill your product or service order; alert users of new products or services, features, or enhancements; handle or route your customer service or technical support questions or issues; or notify you of upgrade opportunities, contests, promotions, or special events and offers. A name advocating the insulting or slandering of others Warning takes effect regardless of whether the offender Be careful not to engage in an act running afoul of the law; A name that may be confused with or even impersonates the name of a JOYCITY employee; ________.png How to Check Your Character Stats_________.png- Tap the information button to check your equipped characters stats. - If your friend is too busy, it's time to play the solo mode! If you read the most critical reviews on this game you will see that I am not the only one with this problem. All responsibilities for using the account (ID) lie primarily with users themselves. ethnicity, gender, or the impaired; JOYCITY cannot ascertain the relevant content after the elapse of said period; Service prohibition but also punishment by law. Returns 1. If you prefer to download an APK, here are steps to install the game manually. JOYCITY do not accept users sharing their personal information or their account (ID) or their a. with other users as stated in the Terms of Use Agreement. where payment is made within the scope of property, whose disposition has been granted by the legal guardian, or where the report made by the minor is found to be false. 1. Email: support@joycity.com. Please b. This Operation Policy is a set of internal regulations to be collectively observed between JOYCITY Co., Ltd. (JOYCITY) and users in order to consistently manage contingencies concerning the provision of mobile services (the Service). https://www.toppaperwritingservice.cademiners-com/, If this is your first visit, be sure to suffer problems from the use of the Service. (JOYCITY is not obligated to provide any assistance.) Oceans and Empires - OQUPIE Korean company and majority of players. b. 1. JOYCITY will handle a request for payment cancellation within 3 (three) business days of the day the content is returned. 4. 3. Follow the form below after checking the information and put in a 1:1 inquiry for quick support. A name intended to advertise or promote a specific person, product or business I figured that I would support the developer and buy a character, so I loaded up 2000 Gkash and purchased a character (I'll leave the discussion about how ridiculously overpriced a single character . Its been nearly 2 weeks since 5 of my best ships, 3 of my best jets and 2200 IFV went out on deployment during city conquest and they never returned. Comment Recovery requests are handled in the order they are received. All times are GMT-8. [How to Check App Store Payment History]1. Shipping 1. A name judged to be associated with illegal acts such as monetary or account transactions; 3. JOYCITY may also prohibit such users from game access, chatting, the use Freestyle2:Street Basketball - My Questions - JoycityGames in-game currency, etc. Perform all necessary actions to ensure account protection. b. Resend verification number. report any such instances immediately to customer support. Informing other users on how to exploit program bugs, design flaws and other abnormal ways to play the game This Operation Policy shall be implemented on February 28, 2022. Seems like the ultimate money grab. Uncharted Wars: Oceans&Empires - Apps on Google Play 4. 3. a. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. JOYCITY are not responsible for any result occurring due to the inability to access the Game during the Service prohibition period. Their wait room has multiple iPods setup, a TV, various magazines and a free pop fridge. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JOYCITY Corp, Website: Visit Gunship Battle Total Warfare Website, https://www.facebook.com/gunshipbattle.en/, I spent about 200$ on gunship battle and I lost all my purchases when I bought A new phone Samsung galaxy S20fe I had a A13 I did the smart switch said everything was transferred but that's not the case. unrelated to gameplay, may be subject to service suspension. 2. 1. A name that exists solely to expose the personal information of others JOYCITY Please be fully aware of Ships- Ships are used to battle at sea. Attempt to gain benefit or disrupt fair gameplay by manipulating game data or game calendar/time Any game use and/or associated behavior that violates of any official terms, agreements, or policies provided by JOYCITY will result in immediate action in order to ensure the protection of all JOYCITY users. 5,000,000 +, We guarantee no security issues with the official. 4. If you take some time off and dont sign in, they destroy everything you built. Choosing Parts and Materials- There are, Welcome to the guide!Do you ever wonder whats at seain Gunship Battle: Total Warfare?You wont miss a detail if you follow this guide! 4. I paid, but the products were not sent. The kids dont live with meso there are times we dont sign on for a few days. Q. Tap the Store icon on the top right corner in the game., 2. Armada Warders- Armada Warders are placed in different zones based on its level.- Each Armada Warder consists of fleets of varying levels.- Once you defeat Armada Warders of a certain level, you will receive a first victory reward and be able to auto battle other Armada Warders of the same level.- You can obtain admiral XP, resources, equipment materials, and, Have you ever encountered an enemy too tough to handle on your own?Wouldnt it feel great if you could count on a friend or two to help you out?If thats how you feel, now is the perfect time for you to join an [alliance]!If you want to know more about alliances,this is where you will get all the information you need about it!1. for an individuals benefit that is unrelated with game play, may be subject to restrictions on the use of the Service. User obligations b. JOYCITY may put restrictions on users engaging in any of the following acts based on the following Operation Policy: Do not engage in any illegal activities. Alliance Menu- Tap the [Alliance] icon on the bottom left corner to enter the alliance menu. Alliance Benefits- Receive support from your alliance members to reduce tim. 2. Disney 1. Table for criteria for service prohibition. Items, goods and experience obtained directly or indirectly through the inappropriate use of the Service or an open market store will be all recollected or deleted. Our mailing address is JOYCITY Corporation, First Tower 11F, Bundang-ro 55, Bundang-gu, Seongnam-shi, Gyeonggi-do, Republic of Korea and our customer service email address is privacy@joycity.com. Go to the "Gem" store and click the package of your choice.. both the users and the company. c. It is strongly suggested that users report any name that they feel violates the terms provided. Recovery requests are processed in the order they are received. Joycity's customer service is a complete joke :: FreeStyle 2: Street owes to the offender and may be recollected in the form of other goods with corresponding value. a. Attempt to gain benefit or disrupt fair game play by manipulating game data or game play time 3. After that upgrades become so expensive that youll struggle to have enough resources. will recollect all goods and experience points obtained within the Game. 3on3 FreeStyle If you are free to play - 100%, then you can have a little fun in this game up to HQ level 13 or so. The act stated in the previous provision will be strictly dealt with, resulting in user restriction without warning, as such acts are considered to disrupt fair gameplay. Users may select names freely; however, JOYCITY may exercise necessary measures if a name is found to be in violation of the following categories. As used herein, fraud refers to an act of gaining unfair profit by deceiving other users, using a system (such as chatting, transaction, mail, memo, gift, etc.) First, we are truly sorry for the inconvenience.Please send us 1:1 inquires after checking the information below about unsent products after payment.1. - Access to the camera, photos, media, and file permission are needed when players registers/changes the profile picture and when players wish to attach files for 1:1 customer service inquiries. Where an item or in-game currency is lost or altered due to a reason attributable to JOYCITY or a technical error, JOYCITY will strive to recover it promptly; however, it may not be c. JOYCITY may periodically amend this Operation Policy to promote optimal user experience. Even if the case does not correspond to any of the following, a user may incur restrictions on playing the Game, if a name has a negative impact on playing environment of the Game. 7. [Customer Support System Changes] - JOYCITY Forums and/or payment-related information of others, Unauthorized obtainment of benefits through unapproved access of other users accounts, whether collaboratively or otherwise, Unauthorized access of an account which results in mental/physical harm, Disclosure of real world, personal information, or information of other users, Unauthorized use of payment methods (such as credit card, mobile carrier payment, or ARS) to make unauthorized transactions for the game service and/or in-game content, Attempts to engage in any illicit activity, behavior, aggravated or otherwise, Abuse of any service associated with or provided by JOYCITY or any App Marketplace, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is possible), Banned from Service use until reconciliation has been completed, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is not possible), Distribution or disclosure of unauthorized abuse methodologies, negatively impacting JOYCITY services and/or any App Marketplace services through the game or the official community, Behaviors that violate the human rights of the customer service representatives, Violent language (swearing, blackmail, insulting), sexual harassment (perceived or otherwise), expressions and/or actions that cause fear/ uneasiness during the process of inquiry, Using audio or video media that contains violent language (swearing, blackmail, insulting), sexual harassment, and/or any actions that cause fear/uneasiness during inquiry, Being disrespectful to JOYCITY representatives or making any disparaging comments about a representatives physical, mental, or familial status, Repeatedly submitting inquiries regarding the same topic, distracting support workflow, Distracting the work process by submitting inquiries that are not game related. goods within the Game or experience points) gained through system abuse through bug manipulation or abnormal play may be recollected or deducted from what JOYCITY Fraud JOYCITY may ask for the submittal of a document proving 6. JOYCITY will apply name change principles as needed. Creating a harmful bug within a game or implanting a cause for potential game error by manipulating resources within the game without permission; Do not use offensive, vulgar, obscene, or sexually explicit words. Where a user suffers loss and/or damage due to another user in the course of game play, remedial steps may be requested under this Operation Policy. a. Enhance Characters- How to enhance characters: [Lobby] > [Character] > [Enhancement/Upgrade]- Use enforcers and characters as materialsto enhance the character you want.- Character stats increase upon enhancing the character.- Max levels are different depending on the character grades.