A member of the RCL team will receive and evaluate your request. You will receive a confirmation email once the seller has received your package and a refund has been processed. Processing time: 7-15 business days. You should note, however, that without cookies, some of the Site's functions will not be available, and you will lose some of the benefits of the Site as, amongst other things, we will not recognize you as a past visitor or a registered user. Even if its not the Reitmans store you originally picked up your in-store pick-up order in, well be happy to accept your returns. Well hold your items for five (5) days from the date the order was processed and the Ready For Pick Up email was sent. Typically, your order will ship within 1-3 busines days. Additional restrictions may apply. You consent to such surveillance and intervention, if the Company ever decides to do it. Purchases from reitmans.com can be returned either at a Reitmans store or by mailing the purchase back to Reitmans, and Returns are always free in Canada. If you are under the age of majority in the jurisdiction in which you reside, your parent or guardian should use the Site on your behalf and you should not use the Site on your own or provide any personal information to the Company. Your continued use of the Site implies that you acknowledge that you have read our Privacy Policy and agree to its terms, and that you consent to our use of your personal information and the content which you provide us through the Site and any social networking pages, such as Facebook, Twitter and YouTube, in accordance with the terms of and for the purposes set forth in our Privacy Policy, as same may be amended from time to time. If your billing address will be different from your shipping address, please uncheck this box. for our plastic/e-gift cards. Please note that refunds will be processed using the same payment method as for the original purchase. To give you even more freedom of choice, you also have the option to split your order. Their sizes include ultra petite, petite, tall, and 3X. By using the Site you hereby agree to indemnify, defend and hold harmless the Company from and against any and all losses, damages, liabilities, and claims and all fees, costs, expenses, of any kind related thereto (including, without limitation, reasonable attorneys fees) incurred by the Company in connection with any claim arising out of, based upon or resulting from your use of the Site. Enter the email address associated with your account and select SEND ME MY PASSWORD. Book an in-store or online Please note that as of now, only the person who placed the order may pick up the order. Please try again later! Still unsure what fit is best for you? The Company reserves the right, at its sole discretion, to terminate your access to all or any part of the Site, with or without notice. If you have a Coupon Code, you can enter it in the field labeled ENTER PROMO CODE and select APPLY COUPON. For example, if you were a size 14 +, you are now a size 16 for bottoms and 34 for denim. Material on the Site, including but not limited to texts, images, illustrations, articles, photographs, software, audio clips and video clips, is owned or otherwise provided by the Company, and the Company does not represent or warrant that such material does not infringe the rights of any other person or entity. The Companys products and services available through the Site (the Product or the Products) may be ordered by persons who reside in Canada and the continental United States (excluding Alaska). Returns of RCL Market items will not be accepted at Reitmans stores or at our distribution center. The person you designate must then bring the Confirmation or Ready for Pick Up email and a government issued photo ID when picking up the order. Select Contact Us from the bottom of any reitmans.com page. Cookies, by themselves, cannot be used to reveal or discover the identity of the individual user; your acceptance of our cookies will not compromise your anonymity while using the Site. Offers are not applicable on RCL Market and select Brand items. styling appointment, Sign up to our emails and get a chance to win a $250 Gift Card. If the funds on your credit card were on hold or pending, please allow up to 3 business days for the hold to be removed (it will not appear as a refund because your card was never charged). You have the option of returning any merchandise to any physical location. Note: As a result of extreme weather events, packages departing from BC and Western Canada may still be affected by significant delays. Only gift cards with a PIN can be redeemed online. The Company may use cookies to track your preferences and activities on the Site. Valid on select regular-priced merchandise, while quantities last. The seller will contact you by email within the next 2 business days. For more details see our privacy policy or contact us. Free shipping offer and free returns is not applicable on RCL Market and select Brand items. You can use gift cards or a credit card to complete your purchase. Returns of in store purchases by mail are not accepted. Simply buy online as usual, checkout, then select the Pickup In Store option. Items purchased at Reitmans.com can be returned by mailing the items back to Reitmans (free of charge for Canadian orders) within 30 days of purchase. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browsers help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. Returns of an order placed in-store or purchased online but picked up. To create an online account, please follow these steps: If you already have an account and you wish to modify your information, please follow these steps: A. You hereby acknowledge and agree that any or all information and Material provided by you to the Site may be included in a database owned by the Company in which we have rights and interests, including but not limited to, the compilation copyright, and we reserve the right to use any information or materials you provide to us or that we obtain through your use of the Site to the fullest extent permitted by law. Reitmans offers free standard shipping for items returned by mail in Canada using Canada Post shipping labels provided. Online prices already reflect discount, before taxes, shipping and handling. The health and safety of our customers and employees is our top priority. Address is located outside of Canada will automatically be cancelled by our system. It is recommended that you login with the new password, go to the PERSONAL PROFILE page and change your password immediately to something that will be easy for you to remember. Rib Short-Sleeve Sweater With Square Neckline - Addition Elle. Stores also cannot process a price adjustment for an online purchase. Please refer to the Contact Us section of the website. For gift cards with a PIN, you may now also verify your balance online here. Plastic gift cards can be re-loaded. Oops, there is an error with the format of the email address you submitted. Reitmans offers free standard shipping for items returned by mail in Canada using Canada Post shipping labels provided. A one-time price adjustment per item may be claimed when the item (including items already being promoted at a lower price but excluding items sold as final sale) is sold at a lower price within 14 days of the date of the original purchase, subject to the applicable rules listed below. We ask that you please contact customer service to initiate any price adjustment requests. Select the field(s) that you want to modify and select APPLY to update your account profile. Good news! Any order submitted from a computer whose I.P. Select ORDER HISTORY to see the order summary of your past orders. You agree never to knowingly or otherwise introduce or post Material that is defamatory, libelous, slanderous, obscene, abusive, fraudulent, or that violates any other partys proprietary rights, promotes hatred, otherwise gives rise to a criminal offence or civil liability on the part of any person or entity, or that is otherwise unlawful or in contravention of applicable laws and regulations. If you are not already logged in to your Reitmans account, you will be directed to a page that will allow you to log in, create an account or checkout as a "Guest". Price match and price adjustment requests are at the discretion of the seller. This will give you a list of all stores closest to that location, within a chosen number of kilometers. All prices and Product orders are quoted and shall be processed in Canadian dollars. Your browser's Javascript functionality is turned off. Even if some provinces are able to reopen their stores, the return legislation will depend on the provincial authorities. You agree to comply at all times with all such laws and regulations. Have your tracking # on hand as reference. Returns of merchandise purchased with a Credit Card: The Company may revise or cease to make available any Products at any time without prior notice. For customers with an account on reitmans.com: For all customers, including those who don't have an account with reitmans.com: This happens sometimes. FOR THE PURPOSES OF THIS SECTION, THE COMPANY SHALL INCLUDE THE COMPANYS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, MANDATARIES, CONTRACTORS AND THIRD-PARTY SUPPLIERS. Express shipping service is not currently available. Type the Coupon Code (Example: EXCLUSIVE, FREESHIP) in the field labeled ENTER COUPON CODE located below the item list on the MY BAG page, and select APPLY COUPON. You may apply a maximum of 5 gift cards per order. Upon verification and location of the receipt of purchase, we can freeze and transfer your remaining balance to another card. If you are experiencing issues with completing your gift card purchase, or have not received delivery of a gift card purchased, please call 1-888-205-5801 or email : rclgiftcards@buyatab.com for assistance. Our privacy practices respecting the information we collect during your visit to the Site are explained in our Privacy Policy, the terms of which are hereby incorporated herein by reference. Select ADD TO MY BAG to add the item to your virtual shopping bag. IN PARTICULAR, AND WITHOUT LIMITING THE PRECEDING PARAGRAPH, IN NO EVENT WILL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OR LOSSES RESULTING FROM VIRUSES, DATA CORRUPTION, FAILED MESSAGES, DAMAGES ARISING AS A RESULT OF TRANSMISSION ERRORS OR PROBLEMS, TELECOMMUNICATIONS SERVICE PROVIDERS, THE COMPANYS CONTRACTORS, THE INTERNET BACKBONE, THIRD-PARTY SUPPLIERS OF PRODUCTS OR SERVICES, DAMAGES OR LOSSES CAUSED BY YOU, OR YOUR RESPECTIVE EMPLOYEES, AGENTS, MANDATARIES OR SUBCONTRACTORS, OR OTHER EVENTS BEYOND THE REASONABLE CONTROL OF THE COMPANY. Store Locator: Women's Clothing Store Near Me | Reitmans No, we decided to combine all our size charts to create a simplified all-inclusive chart for each of our categories: tops, bottoms and denim. Statistical information is not linked to any personal information and cannot identify any individual user of the Site. You will be refunded in the same manner in which your original purchase was made. Your browser's Javascript functionality is turned off. Within 30 days of purchase, you are welcome to return your unworn, unwashed, unaltered item (s) with the price ticket (s) still attached, to receive a full refund. Canadian fashion retailer Reitmans granted creditor protection while Please try again later! Re-loading a card online is presently not possible. You can unsubscribe to the newsletter at any time. In your mail-in return parcel, please include the packing slip and indicate the reason for the return. Reitmans Return Policy Reitmans manufactures many of its clothes in Canada and others in Southeast Asia. Please allow an additional 2-3 business days for deliveries to rural areas. FOR THE PURPOSES OF THIS SECTION, COMPANY SHALL INCLUDE THE COMPANYS RESPECTIVE DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AGENTS, MANDATARIES, CONTRACTORS, LICENSORS, LICENSEES AND THIRD-PARTY SUPPLIERS. Receive FREE STANDARD SHIPPING on all orders of $49 or more, after applicable discounts, before taxes, shipping and handling, shipped within Canada. $13.98. Under RETURNING CUSTOMER, type your email address and password into the corresponding boxes and select LOGIN. You may return merchandise purchased with PayPal using the barcode provided in your Shipping Confirmation Email in the form of an exchange or a refund issued to a gift card, or to the card associated with your PayPal account. HBC Capital One Mastercards were discontinued as of May 4, 2021. However, if you do not receive any emails, you may have entered your email address in error. If your order consists only of in-store pick-up items, once your order has been picked in store, then your card will be charged. Once you're satisfied with the information in your bag, select PROCEED TO SECURE CHECKOUT or Check out with PayPal (If you select Check out with PayPal, you will be redirected to PayPal.com where you can Log In to your PayPal account or Pay with Credit Card or Visa Debit). Reitmans offers trendy and comfortable pieces for women of all sizes for every season and occasion. Once shipped, package tracking information is available on the shipping confirmation email and through the Order Status page on our site. Reitmans Canada Ltd Class A $2.92 RET.A0.69% Aritzia Inc $41.55 ATZ2.88% Indigo Books & Music Inc. $1.95 IDG5.34% NGEx Minerals Ltd $6.42 NGEX1.53% Prime Mining Corp $2.37 PRYM0.00% Artemis. The Company may also refuse any orders connected with a previous credit card dispute. Processing time: 7-15 business days. For a limited time, Reitmans is offering FREE REGULAR SHIPPING on all online orders of $49 (CAD) or more . A cheque will be mailed to you from Reitmans Canada Ltd.