Budget, Life and ReachOut make up the second tier with approximately 700,000 customers each. Home Oklahoma Lifeline FAQs & Assistance | Assist Wireless. A phone will be delivered to your mailbox a few days after your application is approved. See . Assurance Wireless Replacement Phone List: Pick Your One! Lets have a close look. Wireless handsets purchased directly from or received from Assist Wireless may be returned for a full refund, issued only via check, within 7 days of receipt. Assurance wireless New Phone: How do I get? Name and address details: If a customer lives at a temporary address, the phone company or a state agency may ask for proof of address. LIMITED TIME Affordable Connectivity Program (ACP) and Lifeline Offer 100% Free Unlimited Data, Talk, and Text! You can also replace your phone to upgrade your phone device or for comfort & convenience purposes.When you face any difficulties with your phone, you can call the assurance customer care at 1-888-321-5880. You can use Googles Play Stores Find My Phone app to track down your misplaced Android device, Apples Find My iPhone app to do the same, or dial your phone number to get a location update. Insurance and device protection - Support Overview - Verizon Assurance Wireless Lost Phone: How do I track it? Only eligible consumers may enroll. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. Dont Worry! If you cannot locate it, make sure to call Assist Wireless customer service at 1-855-420-2449 at 1-855-EZASSIST (1-855-392-7747). So, you should know the activation process of replacing a phone. The ACP monthly service and device discounts are cannot be transferred to other individuals or households. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. 24/7 automated phone system: call *611 from your mobile, enrolled in one of our device protection options, Verizon Mobile Protect / Verizon Mobile Protect Multi-Device, You'll also need to know if your device is, If you have Verizon Home Device Protect or Smart Home Support and are having an issue with a device in your home, refer to our, If you need to return a device to us, check out our. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.assistwireless.com/affordable-connectivity-program or call us at (855) 392-7747. Multiply the number of people in your household by 1.35 to get the maximum amount of money you can make in a year. AT&T Wireless support Here, I will provide you with some replacement models through the list below. Assurance Wireless Replacement Phone: How do I Activate it? You will have 30 days to add a new device to your account before service will be disconnected. We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement.Start a claim. Have a family member who is enrolled in one of the following help programs: Federal Assistance Programs for Lifelines: SNAP Supplemental Nutrition Assistance Program (Food Stamps), Medicaid aid from the Federal Government for Public Housing (FPHA), Pension or Survivor Benefit Programs for Veterans, Bureau of Indian Affairs (BIA) General Support, Help for needy tribal families in the short term (Tribal TANF), Program for Getting Food to Indian Reservations (FDPIR), A copy of a government document that shows they are poor. If you are receiving an error message, please report it to customer service for further assistance. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. How to get an Assist Wireless phone for free, How to Get into the Government Lifeline Assist Wireless Program. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. So, dont worry if your phone doesnt work well within the first year. Here, the phone will turn off automatically. Here, they may ask you whether you will agree to customize your phone or not. Assist Wireless is also known for its professional and responsive customer service. Please review your devices warranty for additional information regarding a replacement or repair. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. Enroll online now with Lifeline and ACP for FREE Unlimited service. Sometimes, it may instantly or take a few days. Sprint customers who have minutes available can try the following troubleshooting steps: If you do not have internet access and the issue is also preventing you from connecting to 611, you can contact customer service to help you troubleshoot. Lifeline Assistance is only available on one phone line per household. Make sure pwg is selected and click your home button and try to access the internet. I Lost My Government Phone - KnowYourGovernment.net How Do I Check My Phone Compatibility With Assist Wireless? Set Up Device Protection Replacement Device - AT&T Wireless Customer For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.assistwireless.com/affordable-connectivity-program or call us at (855) 392-7747. Make sure Wholesale is selected and click your home button and try to access the internet. After that, you will activate your phone and get access to enjoy the assurance service in your state. Therefore, the carriers and MVNOs that are compatible with Assist Wireless include: In case you lose your Assist Wireless phone or if it gets stolen, first make sure to try and find it. However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. What can I do if the Assist Wireless phone doesnt work? Your replacement options are based on whether or not you have device protection: A manufacturing defect is something that's wrong with the device itself (e.g., electrical or mechanical malfunction). You can get a free phone and Lifeline service at any time by filling out an application online. Customer Support 1-855-392-7747 Email info@assistwireless.com Headquarters 3030 LBJ Freeway, STE 1320 Dallas, TX 75234 Account IVR Call #611 from your Lifeline device Want To Know More About Assist? In Arkansas, you can get a Lifeline plan with free unlimited data, talk, and text. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Pension Grant Letter,should contain the following basic information: FPHA award letter,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. General info. The Lifeline Assistance program is supported by the Universal Service Fund. If you misplace your old Assist Wireless phone, if your phone is lost, damaged, or stolen. When you get your replacement phone, the essential step is activating it. The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. How to Get Assist Wireless Free Phone in 2023 You can, however, switch to Assist Wireless and use Lifeline instead. Then you activate a hands-free device to connect to the assurance wireless network. Dial ##72786# into your dial pad and this does a carrier reset (No personal info will be lost) and your device will go through a series of updates. True sits atop the third tier with approximately 240,000 customers in five states Arkansas . Assurance wireless offers a new free government phone in the 40 states of the U.S. We've got answers! How much does it cost for Assist Wireless to send you a new phone? Read our helpful Support articles to self-service and check on the status of your service request. It doesn't include physical damage caused by outside forces (e.g., water damage, cracked screen, etc.). Contact Us Today With Questions | Assurance Wireless You can refill your data add 100 MB for $4, 500 MB for $12, or 1 GB for $15. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. There are several options for replacing your phone or other device. Top Manage Settings Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. Assist Wireless Assurance Wireless Cintex Wireless Copper Valley Wireless Easy Wireless enTouch Wireless FeelSafe Wireless GCI Infiniti Mobile Life Wireless NewPhone Wireless Q Link Wireless Safelink Wireless SafetyNet Wireless Sprocket Wireless StandUp Wireless Tag Mobile Tempo Communications Terracom Wireless TruConnect True Wireless World-Wire provides quality informational content on politics, current events and current affairs from USA and around the globe. Continue with Recommended Cookies. How to Obtain a Replacement Phone from Assurance Wireless - LinkedIn If weve requested documentation for your claim, you can upload it here. You can easily replace your phones entire device for comfort & convenience objectives. TAG Mobile Lifeline Assistance Program is a government assisted free cell phone service that provides discounted cell phone services to eligible low income families and individuals. . Assist Wireless is an MVNO (mobile virtual network operator) that utilizes Sprint and T-Mobiles network towers and thus provides its customers with a nationwide, super-fast, and very reliable network. Go to solution. The assurance wireless phone has a one-year warranty policy from various phone producers. Assist Wireless Lifeline service is available to Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin residents, and their coverage is constantly expanding. If you want to freeze your account temporarily, dont hesitate to get in touch with Customer Service right away. Some of the biggest benefits of becoming an Assist Wireless customer include the following. When you replace your phone, you should provide the receipt from assurance wireless. All our devices power up differently. A certified pre-owned replacement device. Under the Lifeline program, phone companies like Assist Wireless offer low-income and other disadvantaged customers free or cheap phone service. Affordable Mobile Devices and Phones for Sale | TruConnect What should I do if my Assist Wireless Lifeline phone stops working? Replace a device In a word, your assurance SIM is unusable on another phone. Currently, they offer Lifeline-eligible residents of Oklahoma, Arkansas, Missouri, and Maryland unlimited talk, text, and data completely free of charge. The replacement cost of an assurance phone is not so expensive. ACP is a federal government program operated by the FCC. Yes. To assure wireless replacement phone activation, you will first press your phones power button and hold it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. In case you wish to get an Assist Wireless compatible free phone from another provider, you can check out other Lifeline providers, apply for a free phone there and then transfer your Lifeline benefits to Assist Wireless. If you want to upgrade to a better device, call customer service at 1-855-392-7747 or visit one of their local dealers (https://www.assistwireless.com/locations/). After that,for assurance wireless SIM card replacement, they will deactivate your used SIM and transmit a new one without any fee. Here, I will provide some fundamental causes for replacing your assurance phone. Read More 2023 The ISP Family All Right And Reserved. As the warranty offer is sensitive, you can communicate with the assurance wireless customer care agent at 1-888-321-5880. After that, the authority will decide how to solve it. 3. You can alternatively cancel your service by calling Assist Wireless Customer Service at 1-855-EZASSIST or our automated system at 1-855-420-2449. You must be qualified for and enrolled in Assist Wireless lifeline program to receive your free phone. Some wireless companies decided to offer free plans to make government discounts even better. Contact Us Today With Questions | Assurance Wireless Find out if you qualify for Assurance Wireless Mail Assurance Wireless P.O. Device protection can help you replace your device if it's ever lost, stolen, damaged or malfunctions after the manufacturer warranty expires. We'll get you a working device as fast as we can - stay updated every step of the way!Track your claim. Make sure your mobile data is turn on and wifi/airplane mode is turned off. The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Protect all your eligible home products with one simple plan. What is the Assistance Wireless Return/Refund policy? Assist Wireless makes it clear that they have upgrade options for customers existing devices according to the Assist T&Cs. When it comes to refill options, you can add 100 MB of data for $4, 500 MB of data for $12, and 1 GB of data for $15. Customers may bring their own device to use as a replacement device as long as it is compatible with our networks. Phone call: Call the Assurance Wireless customer service line at 1-888-321-5880. Or go online to upgrade to FREE Unlimited data with ACP. You can apply for an Assist Wireless free phone and Lifeline service online at assistwireless.com/enroll-now. If you add a Guard Assure device protection plan, you are more likely to receive a replacement phone. It would be best if you spontaneously described what occurs to you by contacting the assurance wireless customer care center. Be prepared to provide your account details and the reason for your replacement request. However, the above issues are not only the measurements of yourassurance wireless phonereplacement. Charles is an ISP Expert at The ISP Family. You will listen to the ringing if it exists near you. You can check your eligibility and apply for a free Assist Wireless phone at assistwireless.com/enroll-now. So, when you find any malfunction, you can replace it. If you need more guidance, you can visit your local assurance agent. Here are answers to some common Lifeline questions about receiving free Lifeline phone service and a free cell phone from Assist Wireless. Those who qualify for Assist Wireless Replacement Phone receive a slew of benefits, including a free Smartphone-Android phone, free voice minutes, data, and unlimited free text bundles. Dont panic. Assist Wireless BYOD site also helps you to find your phones IMEI number in case you have trouble locating it. Go to a store or call customer service to see if there are any deals you can take advantage of. You can check your phones compatibility by visiting assistwireless.com/byod and entering your phones IMEI number in the yellow compatibility box. Assurance Wireless Phone Replacement: How much does it Cost & takes time? In this circumstance, you can skip the set-up screen and call 611. The rest of the article will explain these conditions, so please keep reading. In the activation process, they will ask you to give the PIN code of your assurance wireless account. Select the three dots on the top right of your screen and select save. , available for download through the Google Play store. >. The main task is to apply for a wireless free phone. If you lose, break, or steal your phone, please let Assist Wireless know as soon as possible . However, Assist Wireless usually offers at least one free phone option for lifeline consumers. Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date. True Wireless - There seems to be three tiers of Obama phone providers: Safelink and Assurance sit alone in the first tier with millions of customers. Due to funding limitations, only one person per household is eligible for Lifeline assistance and a free device. Yes. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. All purchases of Assist Wireless Top Ups are final and non- refundable regardless of who uses or possesses the subscribers wireless phone after airtime is purchased, and regardless of whether the wireless phone is used with the subscribers consent or knowledge. It is better to know that you will let a one-year warranty offer only for new model phones. Assistance programs - aps In these Lifeline FAQs, youll find helpful information about providers, the forms needed to sign up, how to contact Lifeline customer service to request assistance from our staff, and what to do in an emergency, such as losing your telephone. Free Government Phones: Plans, devices, how to apply If you have any issue with traveling to that place where your phone exists, then you can request & instruct them to send the phone to you. Here, the solution is to replace your phone because the most specific & common motive to replace it is if youlost assurance wireless phone. They will suspend your service as a precaution so that no one else can use the funds you have left over. AirTalk Wireless offers eligible customers free smartphones with free monthly cell phone service. Taxes and fees included with service plan pricing. Find and select name and Type in pwg, select. For more help, contact the assurance wireless customer support at 1-888-321-5880. The company offers inexpensive Lifeline wireless phone service for low-income individuals and households and for those who qualify for government assistance or veterans programs. These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status. You can use the Assist Wireless Lifeline discount even if you already have a Lifeline discount from another provider. Scroll to Device info, and choose Insert SIM. However, if your phone is physically damaged due to your fault, you will have to pay to replace it. Oklahoma Non-Tribal offers a Lifeline plan with free unlimited data, talk, and text. Assist Wireless offers subsidized services, which provide low-income households with the ability to access emergency services, health care providers, job opportunities, education, childcare, and to connect with their loved ones. The total responsibility is up to the authority. We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. As such, the list of devices you may bring to Assist Wireless is huge. After you select either English or Spanish, your phone will be ready to start making calls. Visit your local store to upgrade in FREE Unlimited service! Whether you or someone you know is looking for emergency assistance or long-term solutions to stay on top of energy bills, there are several discount programs for qualified customers, as well as an Online Learning Program below to help you learn more about assistance programs. However, Assist Wireless usually offers lifeline customers at least one free phone option. Assurance Wireless Replacement SIM: How can I get it? 3 If you're eligible, you'll have the option to select screen repair during the . Lifeline devices that are available at their retail stores can be purchased and used as replacement phones. So, if you want to enjoy these offers or services in your state, you can apply for an assurance wireless free phone that is mandatory for getting it. Assist Wireless 2023. An eligible household is limited to one monthly service discount and a single one-time device discount. Can an Assist Wireless SIM card with another service providers phone be used? Select the issue you're experiencing to see your options: Damaged device (including water damage and cracked screen) Lost or stolen device Experiencing a manufacturing defect (mechanical or electrical malfunction) Assist Wireless uses T-Mobile and Sprints towers and network. Activating is the only way to enjoy back service from assurance wireless. You will be glad to know that its proprietary is totally up to a virgin mobile company. Take another look around and try to find your phone before seeking Lifeline assistance. If your household makes less than that, you can get help from the Assist Wireless Lifeline program. (Answered). Videos stream at DVD quality (480p). If you are out of text and/or data you can obtain a refill by more using any of the above methods. Do you have any idea aboutthe assurance wireless replacement phone? Oklahoma Lifeline Cell Phone with Government Program | Assist Wireless If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. Save my name, email, and website in this browser for the next time I comment. What can I doifI lose my assurance wireless phone? You should deactivate your assurance phone if you lost or stolen it as soon as possible. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. If you want to replace your assurance SIM, you can follow the same assurance wireless lost phone replacement process. After all, you should contact the assurance wireless customer service center when facing any issue with your phone. How dependable is the Assist Wireless system? Obamaphone Providers You can get an Assist Wireless phone for any budget, but the cost varies depending on the model. A decision about the participants monthly entitlement amount, Claim number OROther consumer identification number. If you experience an equipment malfunction, call us and we will arrange for a replacement cell phone: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZ-ASSIST (1-855-392-7747). Assist Wireless Lifeline Cell Phones Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met.