The steps that commonly get overlooked or take extra time are activating the Red Card, and waiting for your background check to be completed. If you believe all of these have been completed and you still have not received your welcome email, you can reach out to DoorDash support to determine what the problem might be and to enlist their help in determining how to resolve it. Tap on the Scheduled tab. Even before you are fully, officially active, you may still be able to do a limited amount of DoorDash deliveries. Previously, in some cities or regions, Dashers are allowed to Dash without setting up a red card first. It will not help your case to be rude, angry, or to tell a long, confusing story. 2023 - Know How Community. Nowadays consumers can get their orders faster because more drivers are ready to pick up and deliver their orders. Whether your account simply hasnt been activated yet or youve been permanently banned from driving for DoorDash, knowing the cause of the error can help you take steps towards fixing it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Outside of contacting DoorDash support to inquire, there isnt much else you can do but wait. Currently, DoorDash supports several types of businesses such as grocery stores, retail, convenience, pet stores, and flower shops. Sometimes the outskirts of town zip codes will be less saturated with drivers and allow you to dash. There are many reasons why someone may not be active on DoorDash. This kit includes everything you need to get started Dashing! When it happens to your application, the system will suggest a manual review which of course takes extra time. Click on the Save Changes button at the bottom of the page. 4. The good news is that there is a fix for this problem. Scan this QR code to download the app now. Error message "Please have your red card setup" when Starting a Dash 4. Our chat and call support are available 24/7. This error message is most frequently asked by newly registered DoorDash drivers or is often called Dasher. If you are receiving the message that the dasher must be active to schedule dashes, this means that your account is currently inactive. Typically, this delay only lasts a few additional days at most. 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Why Am I Still Not Active for DoorDash? As we know Doordash is an on-demand food delivery service that allows customers to order meals and groceries for delivery from participating restaurants and stores in their area. Doordash Dasher Must Be Active to Schedule Dashes. Background checks are usually done automatically by comparing any criminal record with the information you have provided. But if you do have previous experience in the rideshare, food, or courier service industries, delivering with DoorDash is a great way to earn money. But you need to clarify it to support regarding this issue, if it is true that your account has been terminated then you are advised to file an appeal. If you are receiving the message that the dasher must be active to schedule dashes, this means that your account is currently inactive. Or, maybe theyre just not aware of how it works. When theres a system glitch Some DoorDash drivers have shared that you can try clicking Dash Now or Instant Dash to do some deliveries before you are fully active, though this may not work in all areas. Tap on the day you've scheduled a Dash. The best part about it is that you can choose your own hours so if you only want to work during lunchtime or dinner time, you can do that! If you want to add some extra pizzazz to your dashes, try schedule dashes! Here we will also try to recommend some possible fixes that might help so that the error message doesnt reappear and you can start earning money with DoorDash again. DoorDash requires you to maintain a rating of at least 4.2 stars, and an order completion rate of 80%. Additionally, theres a chance that youre missing information about your vehicle within the app. They are a great way to make your dashes more fun and interesting. Doordash Dasher Must Be Active to Schedule Dashes "We are unable to start your dash at this time due to 'Dasher must be active to schedule dashes'. DoorDash Weekly Payment Deposit to Bank Blocked - What is it and How to Fix it? If indeed the DoorDash systems glitch is the reason why youre getting that error message, then theres nothing you can do as a Dasher to fix it. 2. 3. Youll always earn Base Pay for any delivery. But from what we heard from fellow drivers, it could take up to a month or more. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To serve delivery from this kind of merchant, of course, the existing Dasher must be able to adapt itself. Its perfect for those who want to enjoy a nice meal without having to leave their homes (or offices). As we all know, DoorDash has now expanded its services beyond just a food delivery service. Dasher can not do anything about this. I'm from Dasher Support. Youre New, And Your Application Hasnt Been Approved Yet, 2. How to schedule and edit DoorDash shifts To schedule hours in the Dasher app, visit the Schedule section and tap the day you want to schedule. 4. Dasher Must be Active to Schedule Dashes I signed up a couple weeks ago but just recently tried to complete my first dash. You can ask if your check results have been cleared? All content is for informational purposes only and should not be considered financial advice. If you have become deactivated from DoorDashs platform, they do have an appeals process that you can follow in certain cases. You can use any car to drive, deliver, and earn. This isnt uncommon, and you may be one of the drivers that is affected. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Welcome Kit includes. However, sometimes this can happen at no fault of your own. Youre Missing Information Necessary To Dash, 4. Log into your account and click on the My Profile tab. And while we hope every delivery goes smoothly, weve got your back if things dont go as planned. And this issue seems to be related to the device's operating system driver, in this case, iOS and iPadOS on the iPhone and iPad device. carat. So what exactly does Dasher must be active to schedule dashes mean? Once you have created an account, you will need to verify your email address and phone number. Unfortunately, becoming a Dasher takes some time. Along with the growth in the number of delivery drivers on this platform, there are a lot of complaints from Dasher related to some problems with the driver app. But there are a few things in the driver app that intrigue me. Nowadays consumers can get their orders faster because more drivers are ready to pick up and deliver their orders.Along with the growth in the nu. Do you know how to remove this pop-up message? About the Dasher Welcome Kit. & side bar we have the same last name lol. Get Virtual Red Card and Request a physical Red Card. They will add more non-restaurant merchants to their platform. The maddening error message, Dasher must be active to schedule orders, usually means something is incomplete in your application. When youre deactivated Please try again later. The delivery drivers who discover this error message are very excited about the platform and would like to get to work and earn money as soon as possible. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. Thanks for all that you do to help make DoorDash successful! If you have any other questions about driving for DoorDash, please ask them using the comment form below. and our @DoorDash_Help bf made an acc after being on a waiting list for over a year background check and his activation kit should be arriving , However doordash claims that even without it he could dash . Once your police checks result from Checkr (US/CA) or NCC (AU/NZ) have been cleared and the results have been shared with DoorDash, they will activate your driver account, and then this problem will disappear by itself. Then, select your vehicle information. But different things can happen if the area or city you choose already has enough active Dashers. If youre fully activated and should be able to dash, but the app isnt letting you, it could be due to missing information. After all, they seem to be planning to upgrade all Dasher to the virtual card in the future. But the cases that afflict the active drivers are not as many as those experienced by the new drivers. I have to assume the app is having problems ? Of the two options, I prefer the virtual one because it will be activated immediately and can be used via Apple Pay or Google Pay. If youre a Doordash dasher, you might have noticed that you cant schedule your dashes in advance. Same here, Ive been dashing for about 4 years and was dashing all day and stopped to pick up my son. Every time I get the error message of "dasher must be active to schedule dashes". We often hear that drivers have been successfully reactivated on false reports from customers. Plus, theres no minimum number of hours required, so you can work as little or as much as you want. It is important to fill out the form completely, and follow all instructions carefully. Try restarting your router or modem to see if this helps improve your connection. Tried to continue and Im getting this. My entire library of courses, templates, cheat sheets and swipe files. 1. Currently, Doordash is on the rise, not only the number of its users is increasing but also the number of its delivery drivers who work for this platform. Challenges let you earn extra money for completing a certain number of deliveries in a set amount of time. Even if youve been Dashing for a while now, it still may be worth to check this. One Read more, Do you know why my weekly payment status is blocked in the Dasher app? 3. First, it means logging in to the app frequently and keeping your availability up-to-date. Subscribe our newsletter to stay updated. If the company considers the number of Dashers to be more than enough in an area, anyone who signs up and chooses that area will be put on a waiting list. Dasher Support - DoorDash Perhaps they just dont have the time or they dont live in an area where DoorDash is available. This page may contain affiliate links. Sign Up DoorDash Australia but Stuck on Checkr Background Check, DoorDash Driver in New Zealand: Pay Rate, Requirements, Availability and more. Existing Dashers: You can Dash Now or Schedule a Dash for later. Youre Temporarily Deactivated, And Have Been Placed On A Waitlist. To become active for DoorDash, you must carefully and thoroughly complete all of DoorDashs sign-up steps. Unfortunately, sometimes things can happen that make it difficult or impossible to stay active. Scroll down to the Advanced Settings section and select the Enable Schedule Dashes option. No app is perfect, even for an app made by a multi-billion company like DoorDash. Reply The reason Im calling this message weird is that Im not a new Dasher. The Welcome Kit is mailed to new Dashers who have completed their first delivery and have submitted the mailing address in Dasher app. For more information, please see our Hey, I just became a dasher about 10 minutes ago, and I can't for the life of me figure out what this means. This way, when an order comes in, we can be sure that youre able to dash and will get it to the customer quickly. If youre having trouble scheduling dashes on DoorDash, there are a few things you can check to troubleshoot the issue. In addition, when your Dasher account has been activated later, do not wait, start your dash or schedule as soon as possible. Did you know that even if youve been Dashing for a long time, its still possible to be temporarily deactivated? Try to look at the Red Card section of the Dasher app. This happens when there are too many other DoorDash drivers in your area. In order to ensure you arent deactivated, you should always ensure that your ratings are as high as possible, and you rarely cancel accepted orders. You can indeed see the available schedule but when you want to tap the Save Dash button, an error message will appear saying Dasher must be active to schedule dashes. However, if you are an existing driver who previously could work without a red card, you can try to activate it first. So if youre having trouble staying active, dont despair. In these situations, it is definitely best to contact DoorDash support to uncover and resolve the issue. Since no two people have the same taste in gear, theres an online store so you can get the gear and equipment you want. 1. Manage Settings Under normal circumstances, the driver account can be activated within one to two weeks. Whether its the physical red card which is usually given when you are activated as a Dasher or the new virtual red card that can be used with Apple Pay or Google Pay. You can also try to schedule or start a Dash periodically because usually a system glitch only occurs during peak hours and lasts for a short time. I have never dashed before and it says i will get my red card and welcome kit after my first dash but I cant get my first dash done. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. Where all of that is easier to integrate by using a red card where the drivers have to checkout directly to the merchant using this prepaid debit card. Plus, they can help you keep track of your training schedule. Error message "Please have your red card setup" when Try to Schedule or Start a Dash, Unable to load data error message on the Dasher app when scheduling a Dash or tap a Dash Now, Doordash New Driver Activation: How Long and How to Speed up the Process. After your email and phone number have been verified, you will need to provide some additional information about yourself, such as your full name, date of birth, and Social Security Number. By clicking "Next," I agree to the Independent Contractor Agreement and have read the Dasher Privacy Policy. Currently, DoorDash is incessantly developing its services to reach more users. Now when you create or edit a dash, you'll see an additional field where you can enter in a start and end time for your dash. Your Dasher account isnt activated yet When you just sign up to be a Dasher After that, you will select your vehicle type and vehicle details, if applicable. Don't click on the "I can't do this order option" this will unassign you and you . Finally, staying active also includes maintaining a high quality rating. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Once you think you are ready to accept DoorDash orders, you might get the message: . Here I will try to explain in more detail about this problem and some possible fixes that might help you to get out of this problem. What Does 'Dasher Must Be Active to Schedule Dashes' Mean on Doordash No one knows for sure how long DoorDash will put you on the waiting list because only the company determines the needs of Dashers in each area. Base Pay is calculated based on the estimated time, distance, and desirability of the order. To edit the start or end time, tap on the time, select your new time, click Done and then Save Dash. For more information, please see our This means that they can work as long as they want and take as many shifts as they want. If youre not using the latest version, this could be causing problems with scheduling dashes. To learn more about DoorDash appeals, click here. Wrap up. This means you should simply wait, and continue to monitor your email for status updates regarding your application. Dasher Must Be Active To Schedule Dashes (Meaning + Fix) He started his first blog at the age of 11, and has since gone on to start several successful businesses. Scheduling Tips You can't contact chat support if you aren't on an active shift. Find the location where you want to deliver and tap on an available time slot. 1. This is optional, but if you enter in a time frame, your dash will only be active during that time period. Verify that you have completed the DoorDash sign-up process and activated your Red Card, and if you still get this error message, reach out to DoorDash support. Dasher will also be offered to deliver from specific shops such as flower shops, candy shops, pet shops and so on. Well, youre in luck! This is an UNOFFICIAL place for DoorDash Drivers to hang out and get to know one another! Thats because the company wants to make sure that its drivers are active and available to deliver orders when theyre needed. We also have a page dedicated to the most common Doordash issues. Second, being active also means completing orders promptly and efficiently. Do you want to be able to schedule your dashes in advance? Friendly advice for Dashers. Our advice, if you already have a Red Card in your hands just activate it. Pick your own schedule and use any car or bike. Some drivers suggest changing the Starting Point to a different area or zip code in your city. Go to the Schedule page. Because the message clearly states that a Dasher needs to be activated first to be able to grab a delivery schedule. I am in Fort Myers, Florida. They also must be within a certain distance of the restaurant they are scheduled to pick up food from. New comments cannot be posted and votes cannot be cast. If youre a Dasher, you know that one of the most important things to do is stay active. Your email address will not be published. After your first dash, we'll send you a Dasher activation kit that contains items like a food warming bag, Red Card, hand sanitizer, and mask for Dasher safety. Cookie Notice In order to get your Dasher account active, you will need to follow these steps: Next, youll create your profile information, which is your name and your password. 2. Deliver with the #1 Food and Drink App in the U.S. with a network of top-rated restaurants and convenience stores across the U.S., Canada, Australia and New Zealand. DoorDash Weekly Payment Deposit to Bank Blocked - What is it and How to Fix it? One of them is to add a requirement for drivers in the area to activate the red card to be able to start or schedule a Dash. Dasher app glitch We think that might be true if the drivers work in a big capital city where many consumers already use this service. 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I have contacted the DoorDash support team before, and they said that my Read more, Hi there, have you ever got an Unable to load data error message when you want to schedule a dash using the Dasher app on your iPhone. Dasher Must Be Active To Schedule Dashes - What It Means And Why It We'll assume you're ok with this, but you can opt-out if you wish. DoorDash Dasher Support. No need to grab a schedule to work. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. However, to actually schedule your delivery times, you will need to be fully active in DoorDashs system. I ran into a pretty weird issue with the Dasher app today. Thats why some Dashers are working concurrently with Uber Eats or other platforms. Youre on waiting list I have been a dasher for about 3 years. As a DoorDash dasher, you must be active in order to schedule dashes. What does this mean and how do you fix it? The next step will be to consent to a background check, a vehicle check if applicable, and sign any additional disclosures and authorizations. Cookie Notice I am active; I am a top dasher at the present time. This error message can affect both new Dashers, as well as long-time DoorDash drivers as well. It says Deposited to bank with Blocked status. The consent submitted will only be used for data processing originating from this website. With delivery, there are two big differences: You can use any mode of transportation: your car (two doors is fine), bicycle, or motorcycle. You also no longer need to order a card and wait for the delivery to arrive at your home. However, some checks can get very complicated to deal with, making it difficult for the computer system to provide a conclusive result. Dasher must be active to schedule dashes 1. Your email address will not be published. You decide when, where, and how much you work*. If not, also ask why the check results havent come out yet, whats the reason and what you should do to make the process faster. Depending on which city and country you are registered in, you might be required to activate your Red Card before starting a Dash. Other former DoorDash drivers have mentioned that DoorDash is sometimes quiet vague about this though. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In addition, if the area and device you are using supports digital wallets such as Apple Pay and Google Pay, you can check the Red Card page in the Dasher app to check if your account is eligible to use a virtual Red Card. What is the difference between food delivery and rideshare. Every time I get the error message of dasher must be active to schedule dashes. Go to the Dasher website and create an account. Some reasons that a DoorDash driver may get deactivated is if they get poor customer reviews (below 4.2 average), customer complaints, or low order completion statistics (below 80%). For more information, please see our Next, take a look at your internet connection. This delayed activation is mostly due to delayed background checks. James is the owner of JamesMcAllisterOnline.com. Error Message "Dasher must be Active to Schedule Dashes", What is it If the error still appears after several days, its worth contacting DoorDash support to see if you can find out any other information. Read More. A poor or unreliable internet connection can also prevent DoorDash from letting you schedule dashes. Just tap the 'Already started signing up?' You havent activated a Red Card Doordash Shop and Deliver in Australia Is it worth your time and effort? Thats why we built our safety toolkit to make getting on the road even safer for Dashers.