Operator? Great. Your original Future Cruise Credit can be applied to Pre-paid service charges, Beverage or dining gratuities (if part of the Free At Sea promotion selection), Air purchased through Norwegian Cruise Line, Hotel purchased through, Norwegian Cruise Line, Cruise tours purchased through Norwegian Cruise Line, Pre-booked and pre-paid shore excursions, Transfers, Essentials, Booksafe Standard or Platinum Travel Protection insurance (if purchased on the original suspended reservation). Future Cruise Credits will be credited to you via your Latitudes number within seven working days. The voucher can be used per person, with or. Yeah, so, regarding our second half NPDs, you know, I think we labeled that on our slide. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. 4 reasons you shouldn't take a voucher if your cruise is canceled So, that's expected to provide a meaningful boost to our current and future earnings power. Once the transfer is completed, a confirmation email will be sent to the email provided at time of case submission. And then, just a related follow-up question. A future cruise credit is typically delivered via email within a few weeks' time, depending on how long it takes the cruise line to process it. You know, both Q2 pricing and yields are exactly in line with where we thought they were going to be. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. You know, we're trying with our new premium, you know, itineraries to be booked a little further in advance so that close in bookings does not represent such as large a percentage of our overall business as it used to. Norwegian Cruise Line | Future Cruise Credit - BJ's Travel If a refund is approved, all FCCs (including Bonus FCCs) will be deactivated, and a refund will be issued back to the original form of payment, within 90 days from the request submission date. We are implementing solutions for efficiency today; innovating for future solutions, including with our investment to modify two of our future newbuilds to create methanol-ready configurations; and are committed to collaborating with our stakeholders and partners along the way. No, guests will receive the full value of their winning bid within the FCC and can apply that towards the sailing and category of their choice. Hey, good morning, everyone. So, while we're not ready to necessarily change the rest of our guidance metrics, I think we're trending well, and we're trending healthy, and I think our guidance reflects that. So, while on the surface it may appear that there is a -- it is a bit softer than Q1. Photo packages. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. New Zealand. This was primarily to finance improvements and modifications to newbuilds currently on order across our three brands. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Vince Ciepiel -- Cleveland Research Company -- Analyst. Norwegian Cruise Line has extended its Future Cruise Credit (FCCs) booked by date until the end of the year. Government Fees and Taxes Taking a closer look at the components of the full year outlook, net per diem growth of approximately 9% to 10.5% as compared to 2019 and net yield growth guidance of approximately 5% to 6.5% are unchanged versus our prior guidance. Is there anything the Peace of Mind FCC cannot be used for? So, you're spot-on there. www.ncl.com/travel-requirements-by-country. All guests who complete an online submission request (requesting to convert active FCCs to a monetary refund) agree that they are authorized to do so on behalf of all persons on the reservation as we are unable to issue partial refunds. Many cruise fans opted for the credits instead of cash refunds in order to treat themselves to longer sailings or cabin upgrades down the road, courtesy of the cruise line. On March 29, Norwegian Jewel will return to operations from Civitavecchia near Rome, in Italy. It has a monetary amount associated with it, and it is provided in lieu of a refund. No. Future reservations are subject to prevailing fares and offers in market at the time of booking. Powered by Invision Community. Thank you, Harry, and good morning, everyone. We're pleased with the results so far, but we're not stopping there. Can guests choose to carry promotional amenities or value adds from their cancelled reservation to their future booking? The Motley Fool has no position in any of the stocks mentioned. All three of our brands are well poised to properly absorb this elevated capacity growth, given our relative size and under-penetration in many markets around the world. Thanks, Frank. What Is Future Cruise Credit and How Can I Use It? While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. Harry, welcome. It has a monetary amount associated with it, and it is provided instead of a refund. So, while there's always a, you know, both sides of the coin, overall, the economics on going to those itineraries obviously favors the company, or we would not be doing that. Yeah, Brandt, good morning. Applicability to convert an existing FCC to a monetary refund request may be submitted for one of the following reasons: Any guest affected by one of the above, wishing to request a monetary refund (of their original cruise fare paid and in lieu of their active FCC, including bonus amounts) must submit a refund request via the Guest Relations Case Submission page at https://www.ncl.com/case-submission. What Is Future Cruise Credit and How Can I Use It? The Motley Fool has a disclosure policy. I tried searching on the NCL site and cannot find it. Your Future Cruise Credit will, most likely, only be redeemable towards a new cruise fare and is issued in lieu of a refund, however, some Cruise Lines have given customers the option to receive an onboard spend credit in lieu of a refund. I want to stress that we recognize and acknowledge while this is a great start, we still have more work to do. Frank, well, congratulations on absolutely an amazing career. We can do better than that going forward when we have the more advanced lead time we need to book some of our exotic itineraries and also have the fully -- the overhang of the difficult years that we've talked about beforehand. Overall, our cost levels typically tend to remain the same. In broad terms, a future cruise credit is just what the name implies a voucher good for a future cruise. Future Cruise Credit Expiration Dates: Do I Need to Worry? One of the drivers of growth this year is going to be our robust newbuild platform with us taking delivery of three new, and I might be biased, but I'm going to add, absolutely magnificent ships this year, including the incredible Vista, which starts sailing tomorrow. If one of the available insurance plans is not added to the reservation, the FCC will be removed from payment. Yeah, you know, Brandt, I think you've hit it right. You've challenged us. Our next question is from Steve Wieczynski with Stifel. Any unused portion of the credit will be forfeited after the expiration date. But I'll turn it over to Mark to talk about financial ramifications. Free expert cruise tips and news from Cruise Hive! And then, of course as you look at the brand mix, that's also a tailwind. This is driven in part by our focus on attracting the best guests and enhancing our market-leading bundled offering. So, we're very happy with that strategy? In addition, comparisons to 2019 includes certain premium price Baltic and Cuba voyages in that year, which we did not operate in 2023. Can a guest make a new booking before they receive the FCC for their cancelled booking? A FCC may be used towards the deposit and/or base cruise fare of any future cruise. We covered our leadership transition already, which could not have gone smoother, so I will skip ahead to what continues to be a healthy demand environment. And any, you know, color just on the cadence of bookings that you've seen year to date, maybe relative to pre-COVID levels. Later, we will conduct a question-and-answer session, and instructions for the session will follow at that time. We're also hard at work at our ongoing margin enhancement initiative and are continuing to identify new and innovative ways to get more efficient while also delivering best-in-class product and service offerings for our guests. Conor Cunningham -- Melius Research -- Analyst. First, we continue to see healthy and resilient demand from our target markets who remain willing and eager to spend on cruise vacation travel. You know, we've stated before that our goal is to be between 60% and 65% booked at year-end for the following 12 months. * Peace of mind is only applicable to bookings that have payment applied as per terms and conditions. Yes, with Norwegian Cruise Line, you can use your Future Crusie Credit to pay for more than one cruise in the future. *Average returns of all recommendations since inception. If the new cruise fare is lower than the Future Cruise Credit value, a new Future Cruise Credit will be issued for the remaining balance. In addition, any of these items will also be added if booked through Norwegian Cruise Line; Flight arrangements, Hotel and Cruise Tour packages, Shore Excursions booked and pre-paid, Prepaid service charges, Beverage or Dining gratuities (if part of FAS Promotion selection), Essentials, Booksafe Standard or Platinum Travel Protection. Thanks. Adjusted EBITDA was nearly $40 million higher than our guidance at approximately $234 million in the quarter. And so, was the change since last reported, was it just sort of a decision to say, "Hey, we're happy with the pricing that we're getting." Can you discuss what you're seeing, I think first half of the year you're weighted a little heavier Caribbean, you know, how pricing and closing demand is looking for the region? Great, thanks. So, look, I think bottom line, we continue to sequentially improve our cost structure. This makes for an attractive entry point for investors as the newbuild pipeline adds significant potential future earnings power compared to today's levels. How is the Future Cruise Credit protected against future cancellations? It's a little less close in demand there as we are booked further in advance. These guests will receive a 125% refund of the fare paid in the form of a future cruise credit, which can be applied toward any cruise through to 31 December 2022, or a 100% refund of the fare paid. I have worked with Harry in various capacities over the course of three decades, and I can assure you that he is a strategic and innovative leader, who has the right talent, skill set, and energy to lead the company at this pivotal time in its history. NCFs Shifting our attention to guidance, our outlook for the second quarter can be found on Slide 14. Step 5. This allowed cruise lines to retain cash -- at 25% interest -- at a time when ships weren't bringing in revenue. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Can I use My Future Cruise Credit towards the deposit of a cruise? It works like a store credit for a cruise, so it can be redeemable towards a cruise fare of a future booking. Frank, thank you for your service. So, I think, you know, the best indicator for us is our advanced passenger ticket sale revenue. I'm joined today by Frank del Rio, president and chief executive officer of Norwegian Cruise Line Holdings; Harry Sommer, president and CEO-elect of Norwegian Cruise Line Holdings; and Mark Kempa, executive vice president and chief financial officer. So, we are taking deliveries of ships, obviously, now in the second quarter. And lastly, we feel comfortable with our liquidity position and are committed to prioritizing restoration of our balance sheet in the coming years. This does not mean, however, that we will not continue to invest in our product or service offering to enhance our guest experience. The best way to ensure a smooth transfer of future credits collected is to fill out the survey provided on the last day of the sailing. Unless otherwise noted, my commentary on net per diem, net yield, and adjusted net cruise cost, excluding fuel per capacity day metrics, is on a constant currency basis. Good morning. So, I wouldn't skew too much that the premium itineraries are going to be a big driver of cost. Now, shifting our focus to our outlook for the full year 2023. And we're very pleased with that. Please proceed with your question. Tailor-made packages to help you build the dream holiday you need. We have had a future cruise credit with Norwegian cruise line for some time when the cruise line cancelled out cruise at the beginning of the pandemic.Now we want to go on a cruise in september and use it, but the cruise line won't apply it, saying they will only apply it if we go before . We've talked previously about the actions taken earlier this year to address a large portion of our 2024 maturities, so I won't go into further details today, but a summary is provided on Slide 16 for your reference. That's $1,500 in extra value -- a 37.5% return on the original payment of $4,000 -- just for letting the cruise company hold onto the original payment for another year or two. That's helpful. As I said, those are fixed, so we have very efficient financing going forward. Focusing on the top line, total revenue per passenger cruise day in the quarter was up approximately 18% versus 2019. So, we have very efficient fixed rate financing for all of our newbuilds that are on scheduled to delivery through 2028 at an average rate of anywhere from 2% to 2.5 %. Thank you, Jessica, and good morning, everyone. By proceeding, you agree to Cruise Critics. Steve Wieczynski -- Stifel Financial Corp. -- Analyst. Princess Cruise Line | Future Cruise Credit - United Cruises United States. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. I booked and paid for 2 cabins, we received future cruise credits to be used within 1 year and the credit was issued to each of the cruisers. The value of the original Future Cruise Credit will now be added to the new Future Cruise Credit at 100% of its original value, plus 125% of any amount paid by the guest on the cancelled sailing. English Norwegian Cruise Line sends out a letter about its Future Cruise Credits being extended to December 31, 2022, to provide a further chance to rebook. What Charges Does Future Cruise Credit Not Cover? But, overall, we believe that our air strategy is the right thing to do, given our strategic itinerary deployment. This is expected to translate to adjusted EPS of approximately $0.75 cents or $0.05 above our prior guidance, reflecting the first quarter outperformance partially offset by higher anticipated fuel costs and effects for the remainder of the year. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog. Morning, thanks. Have you qualified for a future cruise credit but aren't sure how to use it? The FCC is applied to an active and existing reservation. We've all experienced, whether it's traveling for business or consumers traveling, flight prices are elevated. This may mean different protocols from ship to ship based on local requirements. Frequently Asked Questions - Norwegian Cruise Line and related brands, logos and marks are registered trademarks and/or service marks in the United States and internationally. NCL, once you have a reservation, allows you to buy onboard credit up to $1000 per sailing. Do you see yourself still on track to hit those targets? As we anticipate high volumes of inquiries, we kindly ask for your patience and allow up to 30 days for the review process to be completed. At that time, the receiving guest will be able to apply the coupon to the desired reservation. It cannot be used to pay: Taxes Port fees