usps consumer affairs email addressusps consumer affairs email address

If you do not wish to provide contact information, you may submit your complaint anonymously. . Select your state or territory from the alphabetical listing. Detroit, MI 48233-9501. Contact Us | USPS If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 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Informed Delivery Support Monday - Friday 8 AM - 8:30 PM ET. they make an Incident stating **** postal office will Investigate themselves on the theft and reach back out to me. I purchased a home in a community that has a cluster mailbox. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. They are literally right in front of the mailboxes and they are available. 202.789.6800, Postal Accountability and Enhancement Act, SCHEDULE OF REGULAR AND PREDICTABLE PRICE CHANGES. Vulnerability Disclosure Policy TTY Access for Deaf & Hard of Hearing. Well I already knew that was false but I saw him going through a whole stack of the same letters (these were some kind of legal documents (in large folders) from the city that multiple households received) and that indicates that he was putting the same notices in all those mailboxes, certainly so he didn't have to deliver them to the door.Look. To find your local District Consumer and Industry Affairs Office: click here. File a U.S. Provides information from the Postal Service to customers on Postal policy and procedures. Postal Bulletin 22225 > eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? Priority Express fees start at $22.95, and shipping runs seven days a. The webpage is organized to provide consumers . NATIONAL CONSUMER PROTECTION WEEK March 28, 2008, Area Consumer Affairs Managers and Customer Service Program Specialist Contacts. how to participate Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). Copyright 2023 USPS. PO Box 51234. Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Get contact information, hours, and more. I got in my car and found him up another street. If you're asking about a package or service that gave you a USPS Tracking number or confirmation number (e.g. Theft, delay, or destruction of mail by Postal Service employees and contractors, Workers compensation fraud or other healthcare fraud, Internal affairs or complaints against executive personnel. Email Us | USPS Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. case information 4) Postal Headquarters Consumer and Industry Affairs: Finally, you can go right to the top. USPS - Contact PostalOne! Customer Care Respond to your customers for free.. USPS Contacts for Mail Delivery and Service Issues If you want to make an official complaint because you are unable to get resolution from your local post office, contact your District Consumer Affairs Office. - USPS They will get you the answer or let you know where to find it. i do not know how to email. Get contact information, hours, and more. You must have JavaScript enabled to use this form. Hours of Operation The most common questions have to do with tracking packages or delayed delivery. Access theConsumer Affairs Office Locator tool. Publications 10/22/2022 I am not judging people. This isn't right and is starting to look like a scheme. Consumer Assistance | Postal Regulatory Commission Something should be done and they need to be held accountable. They even showed it in THEIR possession, but it never showed up and never scanned delivered. Office of the Consumer Advocate I further understand that information provided anonymously may be referred to another agency if the matter is not under the OIGs jurisdiction or control. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and receive and enter the authorization code. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. All Rights Reserved. Instead my mail is being returned to sender. Average of 1 Customer Reviews. To locate the post office nearest you: click here. Consumer product and service complaints. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that . What is the best way to contact the United States Postal Service? - USPS LAST UPDATED: Inspector General, Privacy Policy we have ring cams all over the house and have videos. Visit the. If we do not have a number for your local field staffing or customer affairs office listed here send us their direct phone number and we will add it to the list like we did for the Ohio Valley and Kentuckiana Districts. Call with questions about stamps or orders placed online through The Postal Store. Boston MA 02205-1234. YouTube. My complaint is regarding delivery of my packages.On 9/21/22 at 4:30pm mt, I received a notice from Amazon on my cellphone that **** had a problem with delivering my package. Are you serious? Area Consumer Affairs Managers and Customer Service Program - USPS International Association of Better Business Bureaus. Please use the Hotline form to report matters involving: Please fill in as much information as possible. Contact Information. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Washington, D.C. 20260-0004. The Technical Support team can help when a website application or form doesn't work properly. Do You Represent A Business On Our Site? Informed Delivery Support File an Online Complaint | Office of Inspector General OIG For more details and a full list of services, go to FCC Telecommunications Relay Services. Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. Please enter the USPS Tracking number or confirmation number if available. To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 When I mentioned it to the woman escalating my claim she said that was odd and against protocol. APPEALING A POST OFFICE CLOSURE Postal Service about lost or stolen mail or mail fraud. ), please enter the number below I do not want to get anyone into trouble and I certainly do not want to jeopardize anyone's job, but this is disrespectful behavior that needs to be fixed. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Email: george.r.kippenhan@usps.gov. Complaints for USPS-Consumer Affairs Office - Better Business Bureau ConsumerAffairs - Contact Us IPv6 Supplemental Policy The U.S. BBB Business Profiles may not be reproduced for sales or promotional purposes. Postal Inspection Service (USPIS) is the federal law enforcement agency that protects the mail system. USPS Customer Service District Offices - postalwork.net Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Please contact your local Post Office or USPS Consumer & Industry Contact Office for: If the issue that you are reporting is not within the OIGs jurisdiction or control, we are not able to investigate or review it. PostalPro Tools | PostalPro - USPS For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Visit: FAQ | USPS. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. How do I Navigate the Interactive Voice Response (IVR) System? 1-800-610-8734 Use our online form to answer a few questions about your issue. PAGR Consumer Info | Postal Regulatory Commission I call the customer service to complain about **** postal services handling of my claim i fear they may be stealing packages at this point. Alternately, you may email USPS byclickinghere. Mailing Address: Greater Boston Postal Customer Council. USPS Ship through IV-MTR Data Delegation Request Address Quality Solutions Correct and Standardize Your Address List Verify Your Address List Enrich Your Data Stay Compliant with Move Update Undeliverable-as-Addressed (UAA) Mail Statistics COVID-19 Business Mail Info Acceptance of Returned International Mail Entry Facility Contingency Plan Customer Care: Track: . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. Find your USPS district consumer affairs office to discuss your complaint by phone or by mail. Hours of Operation What is the best way to contact the United States Postal Service? Conformation Number 2300-4900-0047-9250 My regional post office in *************************** will not forward my letters and bills to my temporary address. Still nothing. 1-800-610-8734 The number for that office is. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation To report mail theft, destruction of mail, fraud, or misconduct committed by a Postal employee or contractor, please file a report below with our Hotline. I have complained several times (at least 4 if not 5) times over the last couple years about **** leaving packages outside our gate where they can be seen and stolen, something that happens frequently in my neighborhood. 475 L Enfant Plaza SW Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. GBPCC Industry Contact: Timothy O'Connell. She was friendly and helpful. Well guide you through the process. To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov , visit USPS OIG Contact Form , or mail 1735 N Lynn Street, Arlington, VA 22209-2020. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Address Management : Verify & Transport : PostalOne! Learn where to complain about a postal employee or facility. Write or email your complaint to USPSs Consumer Advocate office at. The U.S. Email: USPS Customer Service. Postal Service Information and Contacts | Postal Regulatory Commission Send a request via email to: mda@usps.gov Correspond at: USPS-NCSC 225 N. Humphreys Blvd. **** does neither.While this is my main complaint, I want to take the opportunity to let you know about another issue. Instagram. Find information on our most convenient and affordable shipping and mailing services. BBB Business Profiles are subject to change at any time. i need some one to fix the **** in yuma **. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please contact me with more information needed I think the not even *********************** of proof I have listed below should be more then enough I have been contacting **** since October ************************************************************************************************************************************************************* receipts for Package And contents enclosed in package which I did after providing this information my package dropped off the face of the earth within three days and I have been fighting back-and-forth with **** since October 2021 an even when my package was still trackable now and ***** Is refusing to let me file any more complaints refusing my remedy being very unprofessional like And flat out rude They are using excuses it is not trackable anymore and so theres nothing they could do and then theyre exact words pretty much is Im c*** out of luck and so my six children that I purchase these bears for There is a lot more information documentation that I would be more than willing to provide and ask for immediate remedy and the remedy that I had already asked for which is that the Bears from the sky view ****** wheel in ******* ******* red white and blue be re-purchased and sent to me by **** and instead of eight bears make it 18 Eight to the original receiver and ate to me the original sender for my time and since October 2021 I have emails from MRC **** consumer affairs and dating back for months now about me trying to figure this whole situation out with this package and have been more than patient understand I have also contacted *************** ****** wheel multiple times now and I have told him about this situation and Im a document to Disabled I dont have been since **** and I will not be silenced as I told ****. 19 complaints closed in the last 12 months. Find the "TRS Telephone Numbers" section to get the specific number you need. The postal carrier keeps holding my mail for no reason. Closed Saturdays, Sundays, and Postal Holidays. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. When they in fact did not. Get email updates on the latest OIG news. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). 3) Local Postal Consumer and Industry Affairs Office: If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service problems. There is no reason my package shouldn't have been delivered. Why am I being treated with malfeasance and indifference? Find the nearest USPS location by city and state or ZIP Code. Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. For answers to frequently asked questions and customer service help: click here. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Monday Friday 8 AM 4:30 PM ET This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). Postal Inspection Service. I have been making this exact temporary address change for the same time period, same address over the last 15 years without a problem.Now the postal system is completely unresponsive. Complaint About Mail Service Use the USPS website's Email Us form. The .gov means its official. I look at the reviews online and it seems as though a lot of people are experiencing this, by having there packages stolen by the ************ at this location. Do you have a service problem? If problems occur, they are in the best position to investigate the issue and fix the problem. How do I Navigate the Interactive Voice Response (IVR) System? - USPS USPS Consumer Affairs | Better Business Bureau Profile Connect with our customer service representatives to help resolve your issue and get back on track. ***** and *** never do this. I have bills addressed to me which never arrived at my temporary address. Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. Resources | PostalPro - USPS For more information on whistleblower retaliation go toWhistleblower Retaliation FAQ. Find out how to file a complaint with the U.S. Find the best way to get help and connect with USPS. I submitted a temporary address change twice. Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). April 5, 2023. Accessibility i have send emails and reported this to every one i can think of. Postal Service in their names, and each one having different responsibilities and jurisdictions, its no wonder people sometimes arent sure where to turn for help with lost, delayed, or damaged mail. For website-related issues only, contact the, For the hearing impaired, please call our TTY at 1-866-OIG TEXT (, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. Box or the front desk has not received it. 1401 W Fort St, Rm M-157. Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). For the East Texas area, that office is located in Coppell near Dallas. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS I told her this office was going to close my case and say they delivered it and sure enough 2 days later they did. How do I email a complaint to USPS? - EasyRelocated They always put the package inside by our door, where it is safe, and they ring the bell. Write or email your complaint to USPS's Consumer Advocate office at: United States Postal Service Office of the Consumer Advocate 475 L' Enfant Plaza SW Washington, D.C. 20260-0004 caresponseteam@usps.gov USAGov Contact Center Ask USA.gov a question at 1-844-USAGOV1 (1-844-872-4681) Find us on social media Facebook. If youd like to speak with a representative about another issue with your package, please call us. This infographic illustrates the options, with links and contact information below. Contact Us | Office of Inspector General OIG They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. USPS Shipping Reviews: What To Know | ConsumerAffairs File a U.S. Postal Service complaint | USAGov 11/16/22 I had ordered a package that was delivered on November 16th, 2022 but when I went to the post office it wasnt in my P.O. PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! I will lose out on $700 because I now have to wait until Friday to pick up my package. GBPCC USPS Contact: George Kippenhan . - USPS Sitemap, about the prc Postal Service about lost or stolen mail or mail fraud. Mandatory fields are identified by an asterisk (*). Mail options: USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. This last time it was marked that they hand delivered it to me (what are my locked apt mail box for then?) e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). Try these handy links: General Information on Postal Service products and services: click here. See details. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. To find your local District Consumer Affairs Office, please see USPS Consumer Affairs Office Locator. BBB Business Profiles generally cover a three-year reporting period. Select an inquiry type that most closely relates to the complaint or question that you have. USPS Change of Address , USPS Hold Mail , Redelivery, etc. Saturday 8 AM 6 PM ET. We are always home because we work from home. Customer Care Center USPS-NCSC 225 N. Humphreys Blvd Ste 501 Memphis, TN 38188-1001 We encourage your questions, comments and feedback, and look forward to . The site is secure. To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 Monday Friday 8 AM 8:30 PM ET If youd like to speak with a representative about another issue with your package, please call us. I checked the mail to find a notice from the **** driver stating to pick up my package from the office.The lock boxes are directly in front of the mail boxes so you cannot miss them.